Question about Philips GOGEAR SA6045 MP3 Player

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Sync it is frozen on the pc but says to disconcect from device

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  • Anonymous Feb 04, 2008

    my player wont turn on at all

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  • Master
  • 8,596 Answers

Did you run the installation CD that came with the GoGear? (if you have Windows XP)
Grab the installation software from the Philips website (if you have Windows Vista)

If this was done, then:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the firmware upgrade by clicking on the update tab in Philips Device Manager. The firmware upgrade should resolve the issue permanently.

-Tha Mp3 Doctor

Posted on Feb 04, 2008

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