Question about HIS X1300 RADEON X1300 PCIe 512MB (128 MB) PCI Express Graphic Card

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HIS Radeon X1300 Misdetected

I am upgrading a friend's graphics card for him and I have encountered a very strange problem. He was using the motherboard graphics card (junk), but at one point he had an Nvidia card. Now he has a HIS Radeon X1300 that connects to a PCI slot. I started the computer with the monitor still plugged into the motherboard to make sure the settings were correct on the Radeon, but when I went to the hardware manager there was no Radeon card... but there was an Nvidia GeForce FX 5200!

I don't know if that was the card he had before, but for whatever reason the computer will not detect the Radeon for what it is. When I plug the monitor into the card (both VGA connections), nothing displays.

I tried uninstalling the device, installing the Catalyst software and then detecting the device again, but it continues to be found as an Nvidia. The only thing I could think of is that there may be a lingering driver causing this, but shouldn't the Catalyst software supersede it? I am stumped... help, please!

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  • omeganights Jan 21, 2008

    I think I did, I went into the BIOS and nothing was disabled anywhere... I unfortunately can't check right now since I'm at work. I do know that the BIOS version is from 2003 though, so I probably should update that. The current BIOS version is
    SR84511A.15A.0009.P01, and I will be updating it to
    SR84511A.15A.0020.P03. It's a Gateway Thrasher motherboard... System Information on it says
    "x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2399Mhz

    Thanks for helping with this, I've never seen something like this happen and I'm pretty lost.

  • omeganights Jan 22, 2008

    Yep, once the BIOS update went through the change to boot PCI first kicked in and the card started working right away (I tried before the BIOS and it didn't work for some reason)... unfortunately, it also made his crappy wireless network card stop working. That stupid thing has been giving him (and by proxy, me) problems for years though, so it's not a big deal. As long as the wireless card isn't plugged in, the computer boots and the card works.

    Thank you very much for your assistance, have a great week.

  • Cisf May 11, 2010

    have u enabled the video card from the BIOS settings ?



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Do the BIOS update !

in the advanced BIOS features there should be a onboard GPU tab, put it on disabled or on initiate AGP/PCI first (depends on the BIOS), so to be sure that the onboard card is disabled !

Connect the display to the HIS card , and at least on bootup there should be info displayed on the screen . If not than : - try to reinsert the video card (bad connection ) (also check if its a card that needs external power source ( i doubt it))
- check if the video card is compatible with the motherboard (should be in the user manual, or on the producers site ... )
- check on another comp. if the card is good ....

hope it helps u ... if not, give more details ....

Posted on Jan 21, 2008


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