Numatic Henry Bagged Canister Vacuum Logo

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Posted on Dec 14, 2009
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Hi i have a henry vacuum which my daughter used on wood/coal ash and now does not work.

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  • Master 389 Answers
  • Posted on Dec 15, 2009
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OK... You are suggesting that Henry doesn't work because of what your daughter did with him. This may or may not be fair on your daughter! Depending on the degree of filtration in your Henry, he should be able to cope with ash (as long as it wasn't hot) without difficulty. Provided that your Henry had an undamaged cloth or paper bag, and that his "top-hat" cloth filter is intact, I think it unlikely that the ash is the cause of the problem. Many people use their Henry without a bag - this is a false economy, as dust always always finds its way in to the motor and, ultimately, that's terminal. Look at the underside of Henry's motor compartment (the black part) where the air goes in, and at the exhaust where the air blows out - if it's obvious that he's been sucking or blowing dust, you probably need to replace him. However, if bag and filter are intact, you probably need to look elsewhere for the source of the problem, and the first place to look is the electric flex (particularly for damage where it enters the plug). I hope this helps - but if not, please post a comment again and we'll look further. Good luck!

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http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=26736&thid=552936
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I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I am sorry that Henry Hoover is having a problem with his cordwinder and what happens that the cord tends to overlap the other cord inside of the vacuum and what needs to be done is this; #1 take apart the cordwinder and unwrap al the cord all the way out then re-wrap the cord and re-install #2, if that does not work then lubricate the cordwinder but not the cord to have it work more efficiently, and #3 if all else fails replace the cordwinder with a new one. Always when using the cordwinder, always pull out everything until the end to use the cord all the way out to prevent the cord from over lapping and binding up inside the Henry Hoover. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Don – The Vac Man
Go Ahead. Use Us.


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