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The percentage-of-available-toner is based on calculations made by the printer's internal software -- quite different from putting a measuring-stick into an above-ground oil-tank to determine the ACTUAL level.
So, while the calculations say "zero percent left", there still is some toner inside the toner-cartridge, and so it still prints.
Buy a replacement cartridge. When you finally do run-out of toner, install the new cartridge.
Compare it to buying a new quart of milk, and then using the last 1/8 of the quart of the milk currently inside your refrigerator -- use the "old" milk until it is 100% gone, and then switch to the "new" milk.
You just pull down the front cover that is just below where the copies come out of the machine. You will see the toner cartridge. It has a small "handle" on it. It just pulls out the front of the machine. Then just unpack the new one making sure to remove the seal tape if it is installed on your new toner. Then re-install the new cartridge and close the door. If you have your users manual for the machine, the instructions are in the manual. If you are using a OEM Canon toner cartridge I believe the instructions are included in the box.
Good Luck and Thank You for using Fixya.
If the Toner Low/Empty message does not automatically clear when a new cartridge is installed, use the following to clear the message manually:
1.Press MENU # 1 9 3 4. The machine should display TECH. 2.Press MENU, and ENTER. The machine should display TECH Mode. 3.Press the left arrow < once. The machine will show NEW CARTRIDGE. 4.Press ENTER, the machine will show YES. 5.Press ENTER, there should not be any Toner Low/Empty message. 6.Exit TECH MODE, press MENU # 1 9 3 4. The machine will no longer display TECH.
If Toner Low/Empty message continues, there may be a problem with the toner cartridge or the machine.
if you have changed the drum/toner unit then the machine should have a fuse on top of the drum unit.I have come across some cartridges that don't have them on the unit.The fuse resets the fax so that it knows there is a new unit installed.If that does work then clear the machines memory using the control panel
The drum is the part of the unit that actually does the transfer of the toner onto the paper. Each toner cartridge does about 2,000 pages and the drum needs to be replaced with the ~6th toner cartridge change (varies with use). Order part DR-250 from Brother or any office supply place that would carry the part.
To replace (wait until print quality decreases or it reads change drum now and stops working). Turn off the unit and let it cool. Close the document tray and the extension and open the top cover. Remove the drum carefully and place it where the toner will not spill. Remove the toner cartridge (if it is still good) and set it aside to put in the new drum. Wrap the old cartridge up and dispose of properly (not in the domestic trash). Keep the new drum out of the light (keep it sealed until needed) as much as possible. Insert the toner cartridge in the new drum. Then insert the unit into the Fax machine. (Hold by the handles) Close the top cover and the starter sheet should be ejected by the machine.
To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.
The toner has a fuse in it. When you replace the toner the fuse blows and resets the toner counter/light. Sometimes it blows and fails to reset. If you can solider you can replace the fuse and try again. Otherwise you will have to exchange the toner cartridge for a new one.
most likely its a defective toner unit, they have a chip on them that tells the machine when it was installed, and how much life it has remaining. if the machine doesn't recognise that its a new toner cartridge its probably a defecive unit. you should return the cartridge from where you got it and try another.