Ice maker isn't making enough ice. This is a brand new refigerator. Repairman said that's how these work?

Hi! Please check the Troubleshooting part of the manual to this Samsung fridge. Hope it will help! https://manualsbrain.com/en/manuals/883759/?page=28

Could be that the solenoid that feeds water to the ice maker is not working properly.

Also make sure that the freezer temp is at least 10 degrees or less - if not the ice making cycle will not commence.

Hi , you probably need a repairman to check the freon level and test the thermostat

Is the ice maker itself filling normally, meaning where the cubes are made gets enough water to cover the complete area or just a few slots? If not then check the fill tube where the water comes into the ice maker to make sure no ice has formed blocking the water from coming in.
Now if ice production in general has slowed, going from every 45 minutes or so to like every 6 hours, then your machine more than likely isn't getting cold enough. The ice maker requires the temperature be at least 10 degrees F or below for it to function properly.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

The ice maker is bad and they have been discontinued by the manufacturer. Luckily, there is a replacement part that works in your machine, part number W10477228. The reason I say its bad is because it should have atleast ejected the ice that was made when you poured water in it if it were working properly. The only other thing it could be is that the temperature is not cold enough in the ice maker area, which is 10 degrees F or colder. If the temperature isn't at least that then the ice maker won't cycle at all.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

check water valve

Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

Ice Maker Problems and Ice Maker Troubleshooting

heatman101


mnc

just bought a brand new side by side with ice and water dispenser i have water coming out of the door dispenser but the ice maker tray is not filling up with water can someone help me

you have an bad fan motor or wire connection to the fan that is used for the ice maker..hope it helps

Check water turned on. check ice button switch turned on in fridge. remove juice storage, ice container in freezer, check ice bucket full white plastic flapper to make sure not stuck on a white peg at top. flapper must hang down and be freely movable to signal ice maker to keep busy. If up high will turn off ice maker. Lots of other parts especially heater circuits involved also: fill tube supply heater not working then frozen supply line then no ice. Look for wiring diagram in ziplock behind compressor grille. can order parts at repairclinic.com. logical design, layout, easy to get to sensors, heaters. makes sense if look at it long enough.