Question about Emerson EM83701 Coffee Maker

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Unable to fill water reservoir.

My brand new Emerson under counter EM83701 coffee maker cannot be filled with water. The water reservoir, when removed from the coffee maker itself, is open at the bottom. The spout at the bottom of the reservoir, which plugs into the rubber receptacle in the coffee maker itself, is a straight, open conduit, from which the water will, of course, pour freely. I'm guessing there is supposed to be some sort of a valve at the bottom of the water reservoir, which prevents the water from pouring out until it has been plugged into the coffee maker, but nothing of the sort is there. Curiously, the parts all fit together so well, that I'm having trouble imagining how you could fit a (presumably missing) piece into that space, anyway!

What should I do?

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Re: Unable to fill water reservoir.

Mine has a tiny rubber valve, sort of a diaphram with an "x" cut into it. It prevents the water from leaking out until it is pierced by the coupling on the coffee maker. Perhaps it came loose and is in the box, or the bag it was packed in. It is very tiny, and gray in color.
My coffee maker has an 18 month warrenty.

Posted on Mar 31, 2008

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Re: Unable to fill water reservoir.

Hi , i thin is under warranty the coffee maker , if try to open by yourself maybe it will lost the warranty , i would like to suggest refer it their technician you may free of damage.

Posted on Jan 21, 2008

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After we fill the first cup of coffee, the rest of the pot drips down and empties itself over the counter. Why does it keep dripping without pressing the lever?

A coffee maker will continue to drip as long as it is on and there is still some water in the reservoir. If the pot is out, there is a check valve under the coffee filter that can get stuck open by a coffee ground.

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Fill with water on indicator

Remove the water reservoir clean the inside and dry. Pull the filter screen and rinse. Put 2 cups of water in the container and shake well for a few minutes. Empty and Dry again. Reset as per the manual, fill to the line and with the filer removed, do a dry run without the kcup in place.

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Below are solutions for a leaking coffee maker and how to decalcify the machine?
Tools and Materials needed to fix this problem are as:
* White Vinegar * Fresh Water * Volt-ohm Meter * Screwdriver
Step 1 - Clean
If your coffee maker seems to be clogged, try cleaning it with a mixture of white vinegar and water. Assuming that your coffee maker has a 12 cup capacity you will want to use 11 cups of vinegar and 1 cup of water. Fill the coffee pot to the 11 cup mark with vinegar and then fill it to the 12 cup mark with water.
Pour this mixture into the reservoir and turn on the coffee maker, allowing it to run through a brewing cycle as if you were making a pot of coffee. By doing this you will dissolve any build up in your coffee maker. If the coffee maker is leaking because the pump is clogged, then this might clear the clog and stop the leaking. If it has been a while since you last cleaned your coffee maker, you may need to run the vinegar through more than one cleaning cycle to dissolve all of the buildup.
Step 2 - Pump Valve
Unplug the coffee maker and examine the pump valve. If the pump valve is broken or has a clog, then the water will not be able to rise up and flow through the fill tube. When the coffee maker is turned on, the water needs to go someplace. If it cannot flow through the fill tube, then it may leak onto the countertop. If the pump in your coffee maker is sealed, you will need to replace the whole pump. If the pump is not sealed you should check it to ensure it is not clogged with coffee grounds or mineral deposits.
Step 3 - Brew Switch
Examine the brewing switch to ensure that is working. To get to the brewing switch, remove the base plate. Next, you will need to test the switch with your volt-ohm meter. Touch the tester to the RX1 scale. If it reads 0 ohms then you will know that the switch works fine. If it gives you a number other than 0 then it is time to replace the switch.
Step 4 - Tube Connectors
If the coffee maker is leaking or sputtering then you should take a look at the tube connectors. Many times, a leaky coffee maker is caused by faulty tube connectors. If you find the leak is in an elbow, clean the surfaces before you replace it. If the tube connector leaks, replace both the tube and the elbow so that you can be sure the pieces will both fit together properly.
To decalcify, you will be needing a : decalcifying cleaner and A container large enough to hold the same quantity of liquid as your water reservoir
1) Remove the machine's water reservoir. 2) Empty all liquid from the reservoir. 3) Fill the reservoir with warm water. 4) Add one packet of the recommended cleaner to the full reservoir and stir until the cleaner is dissolved. 5) Return the water reservoir to the machine. 6) Turn the machine on. 7) Set the large container underneath the steam wand. 8) Set up your machine so that hot water -NOT steam-will be emitted from the steam wand when the steam valve is opened. 9) Open the steam valve according to the manufacturer's instructions. 10) After all of the decalcifying solution has drained into the large container (within a few minutes this will occur), remove it and discard the liquid that has been collected. 11) Rinse the water reservoir thoroughly and then fill it with the type of water you usually use for brewing. 12) Return the water reservoir to its normal position. 13) Using only water repeat steps 7 through 9 until the water reservoir is empty again.
I hope the above helps....
Good luck.

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The coffemaker won't brew and showed a descale message. What does that mean?

Scale---or mineral deposits---form from the water you run through your Keurig coffee machine. If not cleaned regularly, the buildup can clog the lines in your machine and ruin the heating element. The manufacturer recommends you descale Keurig coffee makers once every six months for normal water conditions and once every three months if you live in an area with hard water
1.Unplug the coffee machine and remove the cup.
2.Turn the coffee machine upside down over the sink in order to fully drain it of water. Be careful of the plug and avoid getting it wet.
3.Pour undiluted white vinegar into the reservoir up to the top edge of the viewing window.
4.Place a ceramic cup under the machine, plug it in and press "Brew" for a large cup. Pour the cups of vinegar into the sink and repeat the process until the reservoir is empty.
5.Remove the final cup of vinegar and empty it. Fill the coffee maker with clean water and allow it to sit for four hours, remaining on.
6.Unplug the machine and dump the water into the sink.
7.Fill up the reservoir with fresh, clean water and plug it in. Place the ceramic cup back on the drip tray and run multiple brews in order to rinse the machine of any remaining vinegar residue

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1 Answer

Water leaks into side small reservoir, under the grinder.(normally there is only a bit of dry ground coffee. I need to empty it twice a day, because it fills up to the edge. Big water Reservoir at bottom...

Sounds like your drain is getting plugged with coffee residue. Remove your brw unit. There is an injector that has 2 orange o-rings in it in the back. That pocket below it is filling with water. There is a drain that is to the bottom left that goes into the drip tray in front. Use a prob of some kind that is about 12" long that you can stick down and forward in the drain pocket. Work it towards the fron and you should open the drain again. it fills with oils, so use some hot sudzy water and clean it out.

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After the initial filling and heat up (about 20 minutes) you are ready to pour through a pot of COLD water through and brew.

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Replacement carafe

Send a $15.00 check to:
Emerson Radio Corp.
Consumer Affairs Dept
9 Entin Road
PO Box 430
Parsippany, NJ 07054-0430
Tell them you need a new carafe for #CCM901 sent to your address.

Apr 14, 2009 | Emerson EM83701 Coffee Maker

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