Player is not accessible. windows message me it's write protected
Hi there. i'm having a terrible problem with my player i just plug it into pc and run a program which had a begin download button i click it and when i unplug my player it wasn't working when i put the battery in it it shows a blank screen with light on till i take the battery off would you help me? after, i tried to format it but i get a message that the disk is write protected. i just can tell you what the main IC model is. it is a no name player
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Definitely run the installation CD - you can grab the software and manual from Philips website if you have lost it.
Not all GoGear's are created equal - some recognize DRM-protected songs - others do not; some use Windows Media Player 10, some use Windows Media Player 11, and some can only use Windows Explorer - check manual for details - with Philips players, every word is important
Initially, it would be possible that the Zen Stone plus is infected with a virus and your PC's antivirus is preventing access to it. Have you tried a reformat of the Zen Stone plus and or a virus scan?
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.
Originaly this player was only plugged into a computer with windows Vista installed. I then plugged it into a laptop with Windows XP pro. It told me that it was unformatted and asked me if I wanted to format it now. I formated it as FAT32. Once the formatting was complete I unplugged the player and the display on the player said that is was creating folders. I had a functioning mp3 player once that was done.
Set your music files in the desired playback order by naming them in alphanumerical sequence such as 001_Drunken Monkey.mp3 followed by 002_Massachusetts.mp3 etc. prior to your transferring into the Digital Audio Player.
IMPORTANT: The player does not support the playback of copy protected (Digital Rights Management - DRM) music purchased from internet music stores.
You can download non copy protected music to the player via Windows Explorer
Hook up your player with the PC via the supplied USB cable.
Run Windows Explorer, and select the files to download from your music file source directory.
Drag and drop the selected files to the player, which is named as Philips in Windows Explorer.
Once the transfer process is complete, click on the removal icon on the task tray to stop and eject the player. When a message appears saying the USB device can now be safely removed from the system, click OK.
Unplug from the PC and enjoy the music on your player.
Upgrade the firmware
You can find the current Firmware version of your player in the settings menu under "Information".
Regularly check www.philips.com/support for new Firmware updates. If your firmware version is the same as the latest version posted on the support site then there is NO need to update the firmware.
However, if you do not have the latest version follows the steps below.
Connect the player to your PC.
Launch the Philips Device Manager at Start -> Programs -> Philips Digital Audio Player -> SA30XX -> Philips SA30XX Device Manager on your PC.
If you do not have this program installed yet, install it from the by-packed CD or download it from www.philips.com/support.
Make sure all other applications such as Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.
Make sure you are connected to the internet.
Click update, then follows on screen instruction to complete the firmware upgrade.
The "please sync" refers to songs that are part of a subscription service, like Rhapsody, or Yahoo Music.
If you have one of there, you need to connect to your account and update your license(s).
If no, the problem is probably with you own music files. See if the following sounds familiar;
- You are using some music from your own Cd's.
- You used Windows Media Player to copy the cd's to your computer.
- You have not manually changed any of the "default" settings in Windows Media Player.
If these apply, by default Windows Media Player "copy protects" your music, giving you the "please sync" error message.
To resolve this, you will need to change the "copy protect" option from WMP. Tools>Options>Rip Music, un-check the box for "copy protect".
Then delete the songs on your player that are from cd's. Then, re-copy them to your PC. Then, re-transfer them to your device.
You can add to this question for more assistance.
Best of Luck.
If you used Windows Media Player to "rip" (copy) the music to your computer. The default settings are to "copy protect my music" if you didnt change this setting, the Sansa will want a "license" to go with it.
Resolution, change the setting in Windows Media Player, Tools>Options>Rip Music (uncheck copy protect my music). You can also change the default rip setting to Mp3, as opposed to Windows Media Audio. Then you would have to re-rip the tracks to your PC, as unprotected.
Make sure you delete the old tracks from the device, otherwise, it will always give you that error message.
Best of Luck.