Question about Coffee Makers & Espresso Machines

Open Question

Automatic Cappuccino feature not working on Delonghi Magnifica EAM3500

The machine will not froth milk, and will not produce hot water from the spout for longer than around 30 seconds before needing to reheat. Regular espresso making is fine. Have tried multiple descaling and cleaning of both the machine and the milk jug with no improvement.

Posted by on

  • 1 more comment 
  • ATainsh Jan 26, 2008

    It is a Delonghi Magnifica EAM 3500 with one-touch automatic cappucino. It's almost two years old.

  • dlnewton58 Feb 06, 2008

    Sounds like the same problem I had with my EAM3500S at about 2 years old and now again at 3 years - the solution first time round was to have the rubber rings on the hot water outlet replaced - actually one had perished and was missing - looks like this has happened again and I am now waiting to hear back from Delonghi about sending replacements. First time Delonghi fixed it for me as it was just out of warranty but now hopefully I can do it if they will send the parts!

  • Kelley Hopper May 11, 2010

    What brand is the machine or frother?

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad
  • 2 Answers

SOURCE: I have a Delonghi Magnifica

I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!

I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.

Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.

The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.

So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.

Posted on Jan 10, 2010

Ad
  • 1 Answer

SOURCE: Delonghi Magnifica Coffee Maker the milk is not

I had the same problem. With my machine a little O ring came off the main unit. It was on the little pipe above the big pipe where you would slide your jug in to. I bought a spare o ring from the hardware store and all is good now.

Posted on Jul 15, 2010

  • 5 Answers

SOURCE: delonghi Magnifica 3500 not frothing

use cold low fat milk and keep the milk container in the frig.
Make certain that when washing water come out of both holes.

Posted on Aug 21, 2010

#1 Taper
  • 1041 Answers

SOURCE: Delonghi Magnifica Rapid Cappuccino machine has

Your problem is the holes in the cappuccino maker and
steam nozzle are clogged. Clean the holes in the cappuccino maker and the steam nozzle.

IMPORTANT: Before cleaning the holes in the steam nozzle, make sure that there that it is not hot and there is no pressure on the machine.

I'm sending you a free pdf manual download of what I believe to be your machine. If this is not it, give me the model # and I will try to find it.

Good Luck!

Jim

Posted on Oct 01, 2010

  • 1 Answer

SOURCE: EAM3500S will not froth milk ?

Here's what I did... with great success:
If you've cleaned all the milk deposits from around the o rings and you still have a problem then its almost certainly the milk spout (the little pipe that directs foamy milk into your cup)

Detatch the spout and get a 2.5 mm drill bit and use it to clean all the milk deposits out of the part that plugs into the lid. Rinse through with water to clean away all the bits of hard milk.

[If you put water through the spout before and after, you will notice a dramatic difference]

Doing this completely fixed the problem for me (I had about 3 years of milk build up in mine!).

Posted on May 02, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Coffee comes out fine, wont deliver milk or hot water from spout


Sounds like milk steam apparatus is clogged. Try to disassemble this portion and clean thoroughly. Descaling will not help this section.

May 04, 2016 | DeLonghi Magnifica Coffee Makers &...

1 Answer

Why is Delonghi Perfecta not producing steam to froth milk.Nothing at all happens when cappacino button is pushed


At wits' end DeLonghi Magnifica steam function - Coffee Forum

www.coffeeforums.com/.../9427-wits-end-delonghi-magnifica-steam-fun...
Jun 1, 2012 - While I quite like the coffee it produces, the steam function seems to be ... it with the magic DeLonghi descaling solution, so I'm certain this is not ...

DeLonghi not producing steam Questions & Answers - Fixya

www.fixya.com > Forum > Tags > not producing steam
Ask your DeLonghi not producing steam questions. Get free help, advice ... Ad. Question about Esclusivo Magnifica ESAM3300 Espresso Machine. 3 Answers ...

Delonghi 3500s coffee machine not producing hot water or ...


Dec 06, 2015 | DeLonghi Perfecta ESAM5500 Fully Automatic...

1 Answer

Delonghi 3500s coffee machine not producing hot water or steam from water outlet/milk frother


Hey Everyone,
I had this exact same problem.
Check out my video of how to fix it.
Video: https://youtu.be/_SbGiD4LeCc

Hope it helps!

Jun 25, 2014 | Coffee Makers & Espresso Machines

1 Answer

Delonghi perfecta milk not hot enough


Ummn - something in your Q. seems not right. The milk is not heated directly - its only heated by the steam as it passes by (and picks up) by the milk using a venturi effect - same as a spray bottle attached to a garden hose. You say you have froth - but you can only get that if you have steam... (it does not just blow air thru to create bubbles). So froth = steam & steam = heat... so milk must be hot.
Suggest you check manual for the 'heat' settings for your expresso as this may have been changed. While this is adjustable, the milk is not.

Also always heat your cups before using them - the silver cup 'holder' at the top does a reasonable job but boiling water does far better.
Cheers Mike

May 31, 2014 | DeLonghi ESAM6600 Espresso Machine

3 Answers

Delonghi Perfecta won't froth milk or allow hot water to come out from waterspout


Delonghi Perfecta won't froth milk or allow hot water to come out from waterspout

Aug 20, 2012 | DeLonghi Perfecta ESAM5500 Fully Automatic...

1 Answer

Delonghi magnifica promblems with water and milk


Frothing jug
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. The control should easily slide and click back in place when done.

Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.

Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.

Jan 19, 2012 | DeLonghi Esclusivo Magnifica ESAM3300...

5 Answers

Delonghi Magnifica Coffee Maker the milk is not frothing properly - there's lots of steam & very little milk being issued from the spout We clean the milk jug each day, have adjusted the plastic tube...


You did not state anything about descaling, but every now and then, I also add water and descaler to the milk container and use the "Frothing" program to run through the water and descaling-solution (double-click the Cappuchino button).
I have also noticed that the first cup (and sometimes even the second) will produce less milk, and not as well frothed milk as later cups. My theory is that the machine is warmer when producing later cups.
If possible, you could try to run two-three frothings of plain water through before switching to milk. I realize this is inconvenient, but it could be worth testing this to see if it helps. We luckily have two milk containers and keep one filled with water just for the purpose of heating up (or whatever we do :) the frothing system before serving the first cappuchino.
Good luck!

Sep 04, 2009 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

Delonghi Magnifica 3500 not frothing


use cold low fat milk and keep the milk container in the frig.
Make certain that when washing water come out of both holes.

Jul 09, 2009 | DeLonghi Esclusivo Magnifica ESAM3300...

Not finding what you are looking for?
Coffee Makers & Espresso Machines Logo

Related Topics:

483 people viewed this question

Ask a Question

Usually answered in minutes!

Top Coffee Makers & Espresso Machines Experts

yadayada
yadayada

Level 3 Expert

78267 Answers

Oloyede Monsuru

Level 3 Expert

1417 Answers

Kolbrun...

Level 3 Expert

1214 Answers

Are you a Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...