Question about SanDisk Sansa e200 MP3 Player

2 Answers

Computer say's its not connected

My computer say's it's not connected but it is and it still charges but when it is connected the screen freaks out now i can't add or delete music

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  • cruor Feb 08, 2008

    I have the same problem. When I plug the player in, I see it pops up
    and asks me if I wan't to look inside. I can't add or delete anything
    as it says it's not working or is unplugged. I had the player for a
    month and then it just started doing this. I can't use Windows Media
    Player because of my "ungenuine" windows software, so this seems to be
    a problem. I've uninstalled the software trough the Device Manager, but
    I couldn't find that USB tag described in the help post.

  • cruor Feb 08, 2008

    Sorry for double-posting, but I forgot to add:



    I uninstalled the software, and then plugged the player in and it
    installed the needed software. Still it doesn't let me delete or add
    anything.

  • Anonymous Jan 17, 2009

    i cant add and delete songs please help me to install software fir wondow xp

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I tried but still not working. when i use MSC it can download only music not videos but when i use MTP, the computer says the divice failed

Posted on May 06, 2008

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  • Master
  • 758 Answers

What i would recommend you to do is to uninstall the device and reinstall it back...tou uninstall it...assuming that you are running windows xpcomputer say's its not connected - 1.gif...click on start, right click on my computer1.gif and go to properties..you should have your system properties open then click under then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives1.gif and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer and check to usb mode..it has to be under MTP mode or auto....after you check the mode open up your windows media1.gif player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..let me know the outcome...

Hope t

Posted on Jan 30, 2008

  • Jean Sintulaire Jan 30, 2008

    Please let me know if you still have any problems

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Posted on Jan 02, 2017

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