Question about Motorola Mobility RAZR V3

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Wont turn off

My razor wont turn off... i hiut power ... it powers down and then just turns on again... it doesnt completely turn off unless the battery is dead

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First, take the battery out and put it back in to reset it. Then try again to see if you can manually turn it off.

This resets the phone and is the first step in troubleshooting.

Another thing I would do, is test to see if there is something wrong with the end button itself. With a flip phone, normally the end button is unneeded because you close it to hang up. Try ending a call using that button to see if it is a broken keypad issue.

I would also have the local store update the firmware, which should repair any files that may be corrupted, if that is the case.

Also, if the phone has any water damage (when you open the back of the phone, there will be a red dot instead of a white one), this can cause all sorts of crazy problems.

If none of the above solutions work, the only other way to power your phone off is just to remove the battery. You should be able to put the battery back in without the phone restarting, but if it does, just keep the battery out when you want the phone off.

Posted on Jan 21, 2008


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