Question about HP Photosmart 2710 All-In-One InkJet Printer

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Carriage Jam error always - how do I fix it?

Error: Carriage jam - open door, clear carriage jam and then press OK to continue....this doesn't work. Any sugestions?

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Re: Carriage Jam error always - how do I fix it?

I went to "Setup", "Tools", and then selected "Align print cartridges". After it finished, I retried to copy, and it worked.

Posted on Feb 10, 2011

Re: Carriage Jam error always - how do I fix it?

Try resetting the printer (pressing the cancel button and connecting the power supply, check in the HP website if this is correct for your printer model) , after the reset the printer will clear any errors and will recalibrate the mechanism including the paper feed mechanism and the carriage.
Also check if the carriage is moving freely by disconnecting the power and moving it by hand.

Posted on Feb 04, 2008

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Error message= open door clear carriage jam and

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