Question about T-Mobile Dash Smartphone

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Tmobile dash problem

When i turn on my dash the green windows mobile screen comes on and stays on and stay their. how can i fix my problem for it to function regularly?

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  • Z-jones Jan 21, 2008

    I tried it but still stay green now what? thanks for trying

  • Anonymous Feb 07, 2008

    same thing

  • jaymoss Feb 08, 2008

    when i turn my dash on..it stays on the green window screen...

  • Arinze Feb 24, 2008

    when i turn on my t-mobile dash phone, the green window comes on and the T-MOBILE sign comes on but stops there. what do i do?

  • Anonymous Feb 29, 2008

    taking the battery out doesn't solve the problem with mine

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How to solve above problem.

Posted on Feb 23, 2008

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When this happens take the battery off for 15 seconds and put it back. try to do this atleast once a week. cell phones is just like a computer that need to be reboot. let me know if this solved your problem.

Posted on Jan 21, 2008

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1 Answer

My tmobile dash freezes every time i try to start.


Turn the handheld off, hold the two soft keys (the dashes to the left and right of the phone buttons) hold the power button for 1-2 seconds and then release the soft keys. It should prompt you to clear storage. The “send” button is considered as the green phone button.

How to Hard Reset a T-Mobile Dash with operating system: 1. Select Start
2. Select Accessories
3. Clear Storage
4. Type in 1234
5. Select Yes


if this helps please rate the posting..thanks


Mar 02, 2009 | Cell Phones

1 Answer

My phone will not turn on weird stuff !


Turn off phone, remove Media STORAGE card, not the SIM card.  Reboot phone without storage card and it should go to home screen.  Then replace STORAGE card and enjoy! :o)

Feb 18, 2009 | T-Mobile Dash Smartphone

2 Answers

Dash stuck on opening TMobile screen


The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.
You can get the software for the T-mobile dash at the following link: http://www.t-mobile.com/wmupgrade/
Be warned that if you use this method most of the data on the phone will be lost, like text messages and etc. Your contacts should be fine as the are stored on the SIM Card and if you have been syncing your contacts with your PC then they should get loaded when you do the up

Jul 04, 2008 | T-Mobile Dash Smartphone

2 Answers

T-mobile dash


I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.

Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.

This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

Note: Please read the directions completely before doing anything for better results.

Step 1: Take your battery out and shut off your phone
Step 2: Press and hold the two soft key buttons.
Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons.
Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key").
Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.

Wait a minute for it boot up and overall it should do it.

May 31, 2008 | T-Mobile Dash Smartphone

1 Answer

T mobile dash


This happen to me more than once, the latest today (may 25 08)at 9pm. Tmobile will tell you how sorry they are and that's about it. I am on my second dash and second battery.
Try to hold both top keys (between call green and hung up red) while you are pressing on the shut off switch for 2 seconds. Whe it comes back to life, everything will have erased but supposedly, the phone will be like new.
I am collecting names and emails of people who are fed up with the Dash and Tmobile. Write to me jeanrenoux@hotmail.com

May 24, 2008 | T-Mobile Dash Smartphone

4 Answers

Won't Boot Up, Alternates between Windows screen and TMobile screen


Master repoot the phone. You will loose all data, but you can recover the phone.

1. PRESS AND HOLD BOTH SOFT KEYS.
2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS)
3. RELEASE THE TWO KEYS SOFT KEYS.
4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)

May 16, 2008 | T-Mobile Dash Smartphone

4 Answers

Tmobile dash is getting me p'd off


Mine does the samething. I'm running 6.1 and have found the problem to be the system fails to read the sd card on boot. When I reset my memory I don't put the sd card in until the system has booted back to the start screen. Works fine everytime.

Apr 15, 2008 | T-Mobile Dash Smartphone

6 Answers

My Tmobile dash will not turn on. When I put it on the charger, the green light comes on (and it charges), but when I attempt to turn it on it does not come on.


It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again Last resort is a hard reboot to set it back to factory default. reboot system by holding down the two - - keys above the house and arrow while the phone is off. Then you continue to hold while you push the power button on the side for 2 seconds. Should go to white screen then black screen. once at black screen hit the green call button and follow the rest of the prompts.

Feb 29, 2008 | T-Mobile Dash Smartphone

3 Answers

Tmobile dash frozen on WINDOWS(DIRECT TOUCH TECHNOLOGY SCREEN)


do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....

turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

Nov 23, 2007 | T-Mobile Dash Smartphone

3 Answers

Hard-reset on tmobile dash


nope....sorry. once that info is gone, its gone.....unless you backed up the info on your computer manually previously

Nov 15, 2007 | T-Mobile Dash Smartphone

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