Question about Lexmark X6170 All-In-One InkJet Printer

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Lexmark error message hardware error 0502

Lexmark x6170 will not copy or scan -- it says on the display
hardware error 0502 -- can this be fixed

sandra

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  • Anonymous Feb 09, 2008

    Hardware Error 0502 when printing . . . please help

  • seanken Feb 11, 2008

    nothing prints , cannot recieve faxes

  • Anonymous Feb 13, 2008

    I can't scan everything else works

  • Anonymous Jun 13, 2008

    error 0502

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The printer cartridges go all the Way to the right and hit the side
with a bang sound. Then i get the [0502] error and i have tried everything posted on this site and others.

Posted on May 21, 2008

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Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Posted on Feb 10, 2008

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1 Answer

Showing hardware error 0504


To fix this hardware problem, please refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display.

Sep 19, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

My Lexmark X6170 won't print or partially prints e-mail. Also it won't copy in black but will copy in color? When this happens I get the 0502 error message. Any idea as to what is wrong and how to...


The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

Feb 16, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error message: HARDWARE PROBLEM ERROR CODE 0502 Only prints top part of page and then gives error code raabe@shaw.ca


Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

Jan 06, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Receiving message Error 0502


hello

this should help

Lexmark printers with "Hardware Error 0502? Published on February 11, 2006 in hardware. 252 Comments Tags: 0502, error, fix, hardware, lexmark, printer. Good tip for the Lexmark All-in-one inkjet printer owners (mine is the X6170):
98393867_e286ea59ca_t.jpgAfter some months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.
The Lexmark support site will let you power off, remove the power cord for 30 seconds (!!), take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).
The real answer is given by a person called 'clem':
98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart's desire again

Nov 30, 2010 | Office Equipment & Supplies

1 Answer

Hardware error 0502?


Error 0502 can either be caused by a faulty cartridge or the encoder strip. Here's an article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Just click on this link: http://bit.ly/b6uHJp. This should guide you on what to do when having this error. If error continues after following all the steps, don't hesitate to contact Lexmark technical support to further investigate the problem. Thank you for choosing Lexmark.

Aug 31, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

What does the error 0502 mean when you are trying to make a copy.I am using the Lexmark X6170 All in One..


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error. This from Clem.

Dec 22, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Error Code???


The 0502 error can be caused by four different issues:
    1. A contaminated encoder strip
    2. An unseated encoder strip
    3. A faulty black/photo cartridge
    4. A faulty color cartridge
Your best look see at the problem would be www.lexmark.com >technical support> Model name >FAQs

May 04, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark X160 doesnt Copy or print faxes


I have been getting a remote fax error often enough that's it's becoming a nuissance. Any suggestions on how to fix this problem?

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Error 0502


Please click on this link:
then type in the printer model in the selection X6170 and then choose Lexmark X6170 and support page will open then you need Error type 0502 and you will get it trouble shooting steps...


http://support.lexmark.com/perl/support/support.cgi


Good luck...

Aug 12, 2008 | Lexmark X6170 All-In-One InkJet Printer

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