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Wont play movie

I have a toshiba hdmi sd4990 i put a movie in and all it does is stays oh the welcome screen and says loading how do i get it to play

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You may need to clean the laser lens.

Posted on Dec 13, 2009

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HD-A3 Movies Don't Play Video, but Menus are fine?


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Toshiba 52hm84 DLP-HDMI Component has been compromised?


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I had the same problem - unplug first- it is easy to undo all 6 small screws - open it up -plug in and then you can give it a little help to open it. It worked for me, BUT now it will open and close but not play the dvd.

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