Question about Computers & Internet
You'll need to download a copy of MBAM from malwarebytes.com and write it to a cd for installation on the infected computer. (use another internet connected computer to do so.) If you have difficulty installing the program, it may be necessary to rename the mbam.exe file, (&/or follow instructions given at malwarebytes.com/forums). Run a quick scan of your system (you probably won't be able to update initially) and remove any problems detected. Then update mbam, reboot your system and immediately go to windows update and apply all critical security patches. Make sure you have an up to date copy of AV software running. If not, download a free copy of Avira antivirus and use it.
If you would prefer to get guided help to remove the malware, please see the list of help sites given in the end of this post, choose one only and follow through with your expert helper until your system is cleaned up, or you are advised to reinstall the os, depending on the severity of your infection.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a oment to rate this post....thanks!m
Posted on Dec 19, 2009
This is a trojan malware file. Use a quality AV product or malware remover that you have already installed on your computer. Most quality AV products include the making of an emergency start-up disc (or furnish one). You may need to boot from this disc to fix the problem.
Posted on Dec 16, 2009
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Posted on Jan 02, 2017
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