Question about Solis Palazzo Espresso Machine

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Solis Palazzo with rapid steam

During the cleaning process my machine ,ade a horrible noise. I removed the inner mechanism and a part fell out of the right side. I cannot find where it came from . I attempted to contact Cafe West who was the only distributor I know of for this product and they are no longer in business. Do you know of another distributor or service center for this type of coffee machine?

Thank you!

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Re: Solis Palazzo with rapid steam

Not sure who the distributor is but I've had luck calling 888-437-8340 and speaking to Josh or Jerry. So far they've been able to talk me through all problems.

Good luck

Posted on Jun 01, 2008

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