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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .
connect with a usb cable. run the cd if it came with one otherwise let the player install itself. dont own one so im not sure but ipods, androids, mp3 players, camcorders, all hook up through usb and show up as a disk with a letter (i.e. "c:\") or something of the like when you click "my computer" on your start menu.
Media Manager is just the software that allows you to sync, the MP3 player should still show up as a Removable Disk drive under 'My Computer'. If not, check your connections, something should also appear on the MP3 player screen when connected to the computer.
The actual MP3 player should display a USB connection on the screen, if not, I would say its a connection issue (bad USB cable), my guess is your using a laptop, a lot of laptops disable their USB power options, you probably need to re-enable your USB ports, if desktop, it should show a USB connection on MP3, if not, battery or cable issue.
The most common cause is a flat battery. There is a trick to charging
the battery in these small mp3 players. It wont charge if it is turned
on, and it won't charges if it's in sleep mode (zzzz). Here what to do... 1. plug the payer into your USB port. or wall charger 2. switch thje player on 3. turn it off by either holding down the play button, or selecting
"System" from the menu 4. The screen will go black and the battery will begin charging.
your probably using the usb extension cable, plug the unit directly into one of the rear ports on your computer tower and it should show up..these units never break..unless there is physical damage itself.
sorry u need to purchase a knew one either your connections were messed up on your usb cord or its simply jus not in process anymore bring it to someone who knowa how to fix mp3 players or purchase a new one WAL-MART HAS SOME GREAT DEALS ON THEM