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DVD player My Curtis DVD2047 keeps saying "disc error". I've cleaned the discs and even ran some DVD lens cleaners through, but nothing works. It's read discs and played them before, but now it doesn't.

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Re: DVD player



Often, in cases like this, the focusing lens for the laser is dirty or out of alignment. I don't know how good you are with tools and electronics, but one often has to take out the dvd player to reach the lens directly to clean it. You'd have to be very careful not to scratch the lens or leave any lint, even a tiny hair; you can also knock the movable trolly out of alignment.

I've had good luck with a bit of 90% rubbing alcohol and a cue tip, but some say you need special cleaner. Sometimes a blast of compressed air from one of those cans specially designed for cleaning electronics parts is enough to do the job.

If you can see the lens and you have a long enough red plastic tube that comes with the can you may be able to blast it clean without disassembly. Note that there is a focusing lens and a laser with a lens on it; both often need cleaning, but the lower lens is generally inaccessible without significant disassembly.

Lastly, there are a number of good DVD and CD repair hints for this exact problem because it's fairly common and the fix is generic. You can find these on the web with Google, Just type in key words like " DVD Can't read disc error", or something similar.


Posted on Jan 20, 2008

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When i put in my dvd it keeps telling me no disc but them the next time it works fine

pls Clean your DVD player's LASER lens .. A clean DVD player Lens ensures that your DVD disc would be read and Write properly. Unfortunately, your DVD player's Lens accumulate as much dust and lint as the other parts of the DVD player. There are many available DVD lens cleaner kits that you can purchase and use to clean your DVD player.
YOUR DVD disc itself should be clean and finger prints free as well....

Here is a suggested DVD Lens Cleaner that should do the job of cleaning your DVD Player's lens.

Maxell DVD-LC DVD Lens Cleaner -
This DVD Lens cleaner features the "Thunderon Brush System" and include tests for audio performance including Dolby 5.1 surround sound. It also features an interactive on-screen instructions in 8 languages including system set-up. (Price: $10.81)

if this remedy does not help pls let me know...
Hope this helps! Take care and please Remember to rate/vote and give me
4 Thumbs Up for me to continue for Helping out the Community :)

Oct 09, 2011 | Sony BRAVIA® DAV-HDX576WF Theater System...

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Will not play disc.keeps saying disc error have tried several differnt discs.when disc in trys 2 load time after time then clunks clicks then it sez dic error.

Check for fingerprints or dirt on your DVD. Wipe it clean and try again. Also check for scratches. Try another DVD and see if your system reads it. If it does not try cleaning the drive laser lens with a CD lens cleaner available at places such as KMart or WalMart in the electronic section. If that still does not work chances are you laser on your drive is bad and needs replaced. It will need servicing.

Dec 03, 2010 | Samsung HT-Z310T Theater System

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No DVD is playing and says disc error all times. The same DVD plays on my computer. I have tried many DVDs and the same error everytime


how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it say disc error.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.

May 15, 2010 | Samsung HT-Z310T Theater System

1 Answer

My dvd player will not play any dvds or cds... It says disc error


how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load Cd's. The weak lens is also what's making it say disc error.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all Cd's with no problem at all.

Good luck.

May 13, 2010 | Home Theater Systems

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No matter what i put in for a DVD, brand new, it skips constantly. i've put in a cleaner to clean the lens and it took abut a hr to get the dvd player to read the disc, kept saying NO DISC when clearly...

The cleaner cds are worthless and do nothing, infact I have seen damage to laser lenses from these cleaners. They should not even be sold. Your answer is to go to the tips and read my tip on proper cleaning of CDs and DVDs. The url is I just posted this today. Let me know if it helps you.


Thanks for using FixYa

Feb 13, 2010 | LG LHT854 Theater System

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Dvd player isn't working, tuner working, i am not sure what happened, it says that there is no disc. worked unitl few days ago, company out of business.


Ok, the no disc error is not good...
Firstly, i must inform you that there might be a possibillity that the laser lens which actually reads the dvd/cd is burnt out.

Is there a possibillity that there is a cd stuck in the trey?

One other thing you can try is to buy a laser lens cleaner disc, this looks like a cd/dvd, but is cleans the laser lens in the player. This error sometimes occur when the laser lens itself has some dust particles on it.

The other alternative is that you replace the laser lens itself, which is not worth the money.
You can buy a new unit for this replacement fee.

You can buy the laser lens cleaner disc at any cd or music store.

Kind regards

Dec 16, 2009 | Koss KS3102 System

1 Answer

My 5 disc dvd player wont read dvd's any longer. It doesn't even say they are in the changer. I tried a dvd cleaner and that didn't work, because it didn't stop on that disc. I tried opening the top to be...

The laser lens circuit itself is faulty if cleaning doesn't work. The capacitors and other components can wear out and overheat and burn out through time. You can get another from many suppliers including ebay. and

or try to adjust the lens. See how: › ... › DVD Players & RecordersDVD Players

Dec 12, 2009 | Samsung HT-HDP40 System

2 Answers

LG DVD player Disc Error message even when playing lens cleaners!

LG DVD Player Disc Tray opens & closes automatically & unnecesarrily

Apr 29, 2009 | LG LXD5230 System

1 Answer

4 DVD players unable to read the disk.

The disc cleaners that can be purchased are little more than brushes that can clean dust only. If you can gain access to the lens of each unit, try cleaning the lens carefully using a cotton swab and alcohol. That should resolve some of the problems. If not, then for some reason you have multiple failed optics assemblies.


Feb 16, 2009 | Philips Home Theater Systems

1 Answer

Bad Disc

If you sure that the system supports the disc's format, the disc is clean, and its the right region.. try to clean the DVD lens. DVD lens cleaning discs: Every CD, stereo equipment, department, discount, store - and even sidewalk venders - carries CD lens cleaning discs. Are they of any value? Can they cause damage? I generally don't consider CD lens cleaning discs to be of much value for preventive maintenance since they may just move the crud around. However, for pure non-greasy dust (no tobacco smoke and no cooking grease), they may not hurt and could even do a good enough job to put off a proper cleaning for a while longer. However, it's also possible they will ruin the lens. Consider that the worst thing to do to a precision optical surface is to wipe it with a dry cloth as this is likely to scratch the surface as it rubs the dust over it. To the lens, a speck of dust is like a boulder. Once the lens is scratched, replacement of the entire optical pickup is the only remedy. And, since there are absolutely no sorts of standards for these things, it is possible for a really poorly designed cleaning disc to damage the lens even if the dust itself is non-abrasive. In addition, if the cleaning disc doesn't look like a CD to the optical pickup or disc-in sensor, the lens it may not even spin. So, the drawer closes, the drawer opens, and NOTHING has been accomplished! (But at least no damage will be done.) As if this isn't enough, NEVER put one into a high-X CDROM (DVD player or DVDROM drive). The high speed rotation may cause the cleaning disc and/or player/drive to self destruct. And, don't try a cleaning disc on an automotive CD player that sucks in the disk - it will get stuck.

Dec 20, 2005 | Emerson AV301 System

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