Question about Zenith Z50PX2D 50 in. Plasma HDTV

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Blurry Image and Red Sparklies

My TV went "pop" on December 21, called Zenith/LG, and they extended the warranty for 30 days, parts and labor. The repair shop replaced the Y and Z boards and the 2 sustain boards. I brought my repaired TV home last Thursday night and have since had a little time to try it out. The image is driving me crazy, as it is very blurry. I have tried a lot of the different adjustments and can't seem to find the right combination. Even on the HD channels, the image is out of focus and I do see the occasional "red sparklies". Any ideas?

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Re: Blurry Image and Red Sparklies

Maybe they messed it up and thought they fixed it

Posted on Jan 20, 2008

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I civilly called LG's customer service (very nice people… all of them). LG’s CS phone number is (877) 543-8325. After a few short phone calls (less than 5 minutes each) over 4 day period, they extended my warranty and it is currently being serviced ($0 out of my pocket).
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o Will ask for you to fax the receipt to their fax number (they will provide)
§ Note the case number, your name and phone number on the receipt before faxing.
- Before hanging up, ask them for the case number. This will make it easier for everyone when you call back.
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o If they have received the fax and applied the notes to the case, they should be able to let you know if they will extend the warranty on that call.
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Hopefully you will have success in having your warranty extended.

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Above prices do not include shipping or sales tax if applicable.
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