Question about GE Profile JTP18 Electric Single Oven

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"Door Locked" flashing on GE Oven JTP15 - can't unlock

GE Built-in oven model JTP15
Went to self-clean oven. After hitting the proper buttons to start, the door locked, but nothing happened in the way of self cleaning. Turned off the oven breaker for an extended time (days), but when I reset the breaker, still flashing "Door Locked."
I took off the panel and managed to force the latch to unlocked, but not entirely opened. The locked signal still is flashing and I can't seem to get any further than that.
Once before this happened, and the repairman hit some combination of control keys and managed to reset the oven.
• What keys did he press?
• Should the latch motor turned when I tried to rotate it (it didn't)?
• Could the latch motor need replacement?
• Any ideas what to do next?

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  • 5 more comments 
  • dongding Feb 25, 2008

    Door won't open 4 hours after self cleaning. Help!

  • Anonymous Mar 21, 2008

    I pressed the self clean button and the oven has been flashing the "Door Locked" for two days now. I turned off the breaker for four hours but it is still flashing "Door Locked". What buttons should i press tp unlock.

  • Anonymous Jul 14, 2008

    Same Problem Door Locked after self clean

  • RD2D Aug 03, 2008

    Hit the "clean oven" button by mistake. Pushed "clear". "Locked" sign continues to flash and door is locked.

    We want to have the "clean" cycle terminated, and the door be able to open so that we can continue to cook our cookies.


  • Anonymous Dec 14, 2008

    locked a pan in oven and accidently hit self-clean button. can't open opr stop process. help

  • Anonymous Mar 21, 2014

    TURNED KNOB TO SELF CLEAN START BUTTON FLASHED SO I PUSHED SHOWEDF 300 THEN WENT BACK TO CLOCK NEVER STARTED NEVER GOT HOT NOW OVEN DOOR WILL NOT OPEN A MOTORIZED DOOR LOCK

  • Anonymous Mar 24, 2014

    After hitting self clean I opened the door and now I can't close it. Keeps flashing "locked door".

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The problem may very well be in one of the micro switches on the self cleaning motor bracket. These switches control the electrical flow to the heating elements. In the owners manual there is/should be a chart that lists the unlock and safety combinations. This would be your best source of information.

Posted on Jan 26, 2008

  • bob Jul 23, 2011

    oven locked after self cleaning. door will not open. i see this problem reported all over the internet. what is it with GE??? can someone help here?

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I have had the same problem! Door locked flashing after the attempt of the cleaning cycle. After taking the oven appart to get the door open, I began troubleshooting. I discovered that the door lock motor failed in the locked position. I opened up the motor and found the magnet inside was cracked! The coil winding for the motor was also open. Hope that helps! While your waiting on the new part you can trick the oven by using a zip tie on each of the two lock motor micro switches to hold them closed and remove the lock lever. The oven will work just fine.

Posted on Jul 08, 2008

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I solved this problem on a JTP18 oven. I found that the door lock switch was showing that the door was locked even when it wasn't. The switch is open when the door is actually locked. The switch is closed (or should be closed) when the door is unlocked. I found that the switch had failed and was open even when the door was unlocked.

I used a cable tie to force the switch closed as a test. I would recommend verifying that the switch has failed and getting a new switch.

Note that to access the door lock switch you must remove the control panel. On my JTP18 the door lock switch is to the left of the door lock motor.

Posted on Jan 24, 2010

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Posted on Jan 02, 2017

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http://www.geappliances.com/search/fast/infobase/10000161.htm
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