Question about Empire DV-215 Direct Vent Natural Gas Heater
The most likely cause of your problem is a dirty pilot burner orifice. To clean it you would need to dismantle the pilot burner and run a tiny wire through the orifice. You need to do this even if you can see daylight through the hole.
If it still does not work, you need to replace Thermocouple.
Hope i helped you.
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Posted on Dec 13, 2009
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Posted on Jan 02, 2017
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