Question about Sears Craftsman LiftMaster Chamberlain Garage Door Opener Wireless Keypad Model 976LM Security+

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Garage door came up half way and stopped, now it won't move. I removed the chain and the cover and noticed that the motor will only go one direction. I just installed this new unit this afternoon. It's a chamberlain power drive PD752 any suggestions on how I can fix it? Thanks

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You can contact Chamberlain technical support at 800-528-5880.

Posted on Dec 14, 2009

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1 Answer

Garage door opened fine but now when I try to close it, all I hear is a buzzing sound for 3 sec., light comes on but door won't go down.


Your trolley may be jammed against the bolt just in front of the motor unit. If so, loosen the chain enough to relieve the strain on the chain and then run the opener until the door is closed. While the door is closed locate the 'up limit' control on the side of the motor unit. Turn this control 2 full turns in the opposite direction of the arrow printed on the cover. Tighten the chain.

Jul 18, 2011 | Sears Craftsman LiftMaster Chamberlain...

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Door stopped travel about 2/3 down, motor continued running but chain stopped moving?


Remove the cover and check your drive gear. It is a white nylon gear just in front of the motor. It will be obvious if it is stripped. The part number if 41A2817 and is available at any good door opener service company. It comes with instructions.

Feb 07, 2010 | Sears Craftsman LiftMaster Chamberlain...

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Motor hums but door doesn't move. If I disconnect door and give chain a horizontal poke, it will move. When I reconnect door it returns to humming, without movement.


Remove the cover from the motor unit and you will find the drive gear has stripped. White sawdust all over. The part number for the gear kit is 41A2817 and it comes with instructions. It is available at any good door opener service company.

Feb 04, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Liftmaster door opener, motor hums but chain and door does not move. Any ideas? Thanks


If the motor is running but the chain isn't moving you have a stripped drive gear. Remove the cover from the motor unit and check. It should be obvious.

Jan 08, 2010 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Have replaced drive gear on Craftsman GDO. Everthing engages and chain moves but door only opens 3 inches are so. Have ajusted opening cointrol on side to max and only 3 inches. When I unlatch GD from...


Loosen the chain enough that you can remove it from the pulley on top of the motor unit. Now with the door closed run the motor until the pulley turns in the clockwise direction and stops. Put the chain back on the pulley and tighten. You may have to tweak the up and down limits now.

Nov 14, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

The door only moves 15 inches in each direction. I just installed a new gear kit.


Loosen the chain enough so that you can remove the chain from the sprocket above the motor. Run the motor until the sprocket turns in the clockwise direction and stops. With the door in the closed position replace and tighten the spring. This will get everything in sync and you will most likely need to tweak the 'up and down limit' controls to get it just right.

Oct 14, 2009 | Sears Craftsman LiftMaster Chamberlain...

1 Answer

Craftsman opener motor works, but chain does not move.


If the motor is working but the chain does not move you must remove the cover on the motor and check to see that the chain is on the sprocket. If the chain is on the sprocket and the sprocket is not moving but the motor shaft is moving then the sprocket must be retightened onto the motor shaft.

Apr 20, 2009 | Sears Craftsman LiftMaster Chamberlain...

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Chamberlain Power Drive 1/2 HP - motor runs but does not move chain


I have the same problem. I just removed the cover and discovered a nylon gear had been worn out. I found lots of shavings inside the cover. The nylon gear is beneath the exterior chain gear. I am looking for information on how to replace it, if I can find the part. If you decide to look at yours, unplug the power and remove the sheet metal screws securing the bottom portion of the cener cover to the front and back covers. Then just remove the upper screws from the center cover. Good luck.

Oct 08, 2008 | Chamberlain Powerdrive PD422D 1/2 HP...

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