An expert who has achieved level 2 by getting 100 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: faxed documents come out with black streaks on them
Clean the corona wire on your drum unit. It should be a blue tab on the top of the cartridge that you can slide from side to side. Make sure that the blue tab returns to the starting position (there should be an arrow on the tab that will match up with an arrow on the drum unit). If this doesn't work, replacing the drum unit should fix it. Drum units are only meant to last ~4 toner section replacements.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The received fax is clean but when you send one out it has a black streak on it. Cool! So far so good. Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear. The same black streak would also appear when you make a copy, because the original document must also be scanned. Logical!
However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine. The scanner has no rol in either situation.
Open the top of the fax where your documents go in. There will be a thin **** of glass where the document is read. On the end that reads "dirty" is a smudge or some white-out that needs to be cleaned. You may have to clean it with some cloth wrapped on a flat tool. Do not scrap or scratch anything, just clean enough to get the dirt off. Then make a test copy.
open the document lid. Check to see if there is white-out on the glass platen where the document rides across the scanner. Some units require the white roll to be taken off.
sometimes a black mark on this platen can leave black streaks on copies made on this machine, and even when they send to others.
Try to clean the platen glass.
Where the original page that you wish scanned/faxed there will be a device called a "scan part". This device "reads" the paper to be faxed/scanned as it passes. It usually is found very near where the paper to be faxed goes in. If there is a spec of debris on this part it will cause a fine line straight down the document. If its dirty, the document will be too! Just give it a good cleaning and you should be fine. Did this help? Click "FixYa" below! Thanks Len
Problem is ambiguious but print out a report from your machine and if it comes out black, it is likey a toner cartridge problem. But if its OK make sure your scanner lamp comes on when reading the original
the document feeder of that unit have its own scanner glass. try opening the document feeder and clean the scanner glass with a lint free cloth that is moist with water and also clean the rollers of the document feeder
Yes it does, the rubber blade that cleans the drum is not doing its thing properly, hence leaving your mark, pull the drum unit out and expose drum by pulling back the cover underneath it, you should see your mark on the drum, don't touch drum with fingers or brush/clean it, it is photosensitive too so keep away from light for any period of time.