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My psp umd drive will not work, no clicking... no spinning sound... i have not dropped it, what do i do?

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Open the umd door there is a small switch in the upper left corner if the tip is broken off of it it wont play umd's .The switch tells it the door is closed.

Posted on Dec 28, 2009

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My problem is my umd disc is not working in the psp.


I have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit.
About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.


It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

Dec 03, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Ok my psp umd clicks but i think it is the umd door now when i close my umd door dose not spin if i slam it and put force on the door it will spin til i let it go then the umd disc will stop do i need to...


Yes, I would recommend replacing the door. That sounds to be the main problem. It shouldn't be too hard, in fact I found some instructions for you to use, here.

Good luck,
Brandonmxb

Dec 13, 2009 | Sony PSP (Piano Black)

2 Answers

My psp wont play the UMD and a cliking sound is made


get in toutch with sony thay will advise you wetther it can be fixed or if you need a new one

Jul 26, 2009 | Sony ACY-BR81/OB

2 Answers

My psp won't load umd's and all i hear is a scrathing sound


The UMD laser might be dirty or broken. Open up the UMD drive and give the laser a clean with a lint-free cloth. Then pop the disk back in and try again. If that doesn't work, you will need to get the PSP repaired or buy a replacement laser and do it yourself.

Jul 14, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

Help


Hi Bvogel987,

You probably need a new UMD drive. I have seen this many times. Try the following to restore the drive.
  1. Turn the PSP-1000 on,
  2. Open the UMD door
  3. Press down on the black peg poking up at 8 O-Clock in reference to the disc spindle.
  4. You should see the disc spin, and Laser light up. If either does not, then you need a new drive.
  5. If they do spin and light up, Take a toothpick, and wrap paper towel aorund the tip of the tooth pick,
  6. Dampen the toothpick swab with a Windex type cleaner.
  7. Swab the laser lens, and move the lens with you finger or toothpick to the right a couple of clicks. Place a new paper on the toothpick and dry the lens.
  8. Test. If this did not work, you still need a new Drive.
I run www.PlayStationClinic.com and we replace PSP-1000 UMD drive for $47.00 including return shipping and handling.

Dec 25, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

UMD on PSP Slim will not spin


No idea, if its not spinning u definitely need to buy a new Laser Assembly. Sry!

Nov 13, 2008 | Sony PlayStation Portable (PSP) Slim...

1 Answer

Psp prob


the problem isnt your firmware its your umd reader inside your umd drive you or somone probably dropped your psp and damaged it so the psp can no longer read UMD's either get a new psp or replace your UMD drive thats all that can be done

Jul 15, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Dropped psp


you will have to open it to see what is out of place or broken.
you can star to open the umd drive and look for something out of place.

Jan 05, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp having problem reading umd.


Hi Goodhelper,

Check the UMD for any kind of foriegn obstruction. You can use a pencil with an eraser to psin the UMD manually. Do this to check to be sure the UMD is not scrubbing or sticking inside its case. Try a different UMD to see if its the UMD or the UMD drive inside your PSP.

If you find it is the PSP. Services listed with Fixya can repair your PSP. Click on "REpair Directory" at the bottom of this screen. In the next screen, Click on "Video Game Consoles". Pick a good PSP repair service.

Nov 23, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP


Hi Voltagehog,

You need to look intothe UMD drive. Press the little Black probe sticking up in the UMD drive. It is about 3/4 inch from left and 3/4 inch from top of the UMD drive. When you press it, look for the Disc spindle to rotate, and the Laser to light up and the Laser movement to occur. This will tell you a lot in what is working or not in the UMD drive. If the laser does not move left and right, or light up, you have a problem with the laser. move it manually with a pen or something, Only click it a couple of times. Try the black button thing again. If the Disc spindle motor does not spin. You probably need a new UMD drive.
If you need a new UMD drive, click on "repair directory" at the bottom of this screen, Click on Video game Consoles. Pick out a good service out. I know one of them specializes in Playstations.You can get a new UMD drive replaced for under $60.

Nov 15, 2007 | Sony PlayStation Portable (PSP) Console

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