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Assuming that this is an entertainment center (TV, stereo) DVD player: It seems likely to me that at some point, the sound cables were accidentally loosened. Double check that the sound cables are plugged in on both sides. They will probably be 2 plugs, one white and one red. Check to make sure the volume is turned up. Failing all of these, it may be possible that the added weight of the Blu-Ray (Blu-rays are heavier than DVDs) may have caused some damage internally and the unit either needs repair or replacement.
Assuming that this is a computer DVD drive: Check the Windows volume control by left-clicking on the speaker symbol next to the clock in your task bar. Push the slider all the way up. You should hear a sound. If not, there is a problem with your speakers or sound card; either way, the appropriate component needs repair or replace.
If you do hear a sound, but still no CD or DVD audio, I would suspect that your computer expects an analog sound link for DVD and CD audio. Inside the computer, look for a small black connector that is loose on one end, but plugged in on the other. If you find one, one side needs to be in the back of the DVD drive, and the other needs to be attached to the appropriate socket on the motherboard or sound card.
Failing all of these, it may be possible that the added weight of the
Blu-Ray (Blu-rays are heavier than DVDs) may have caused some damage
internally and the unit either needs repair or replacement.
Some DVD/CD drivers have two lasers: one for DVD and the other for CD. Not sure if this is your case but looks like the laser for CD discs is gone. The only way to repair it to replace the pickup mechanism. Anyway, it's hard to diagnose your issue as it may be caused by drivers, dust, software that interferes with the CD/DVD drivers, etc.
1. Go to System/Library/Caches and trash the folder com.apple.kernelcaches
2. Go back to System/Library and trash the file Extensions.kextcache
If that doesn't work, try trashing this file:
That is the way its done
it may have dual laser and one that reads cd's is faulty, but try uninstalling the dvd drive first then re installing it to see if it cures it, if not the drive will need replacing.
Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete.
Restart the pc and windows will find the drive again automatically and install the drivers
I have a CD/DVD r/w drive and it only says NEC DVD +RW. That is just the text the manufacturer has embedded in the device, not the results of any diagnostics.
You've mentioned what program you are playing DVDs with but what are you playing your audio CDs with and are they commercial audio CDs?
Have you tried running a diagnostic on your drive? Here is a link to the Sony CD/DVD diagnostic tool. Its meant for Sony drives but I have used this successfully on other drives in the past. When prompted for a blank disk us a CD.
Let us know how it goes and don't forget to rate the posting.