Question about HP Officejet Pro L7680 All-In-One Printer

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HP7680 Blk/Yellow printer head problem

Can't make the sign go away. Pulled the head and cleaned it manually with a soft cloth & used a swab to clean the contact area down inside the printer.

All this came about when the printer bar got stuck. I have been able to solve the printer bar problem before by manually moving it over to the right side. However, this printer head problem is something new.

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Try the above solution doesn't work you will need to replace your black / yellow printhead.

Reply to this thread if after replacing your printhead doesn't solve your problem.

Posted on Sep 12, 2012

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Try unpluging the printer for about fifteen minutes or so.

Posted on Dec 12, 2009

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2 Answers

ERROR 5BOO


Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

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Please use the Print Quality Troubleshooting Tool for your printer's model at the following link:
http://h10039.www1.hp.com/cpso-support-new/pq/4650/home.html

This will take you through a step-by-step process to diagnose the cause of the problems you have & correct them.
Feel free to let me know if you need any further assistance.

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There should be a clean function in the print driver, right click on the printer and go to properties, then look around for the service functions, one of them will clean the print heads

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Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.


Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now

If that does not work then follow the next step.


Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.


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Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

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Perform the steps given below to clean the cartridges manually

=== Manually clean the ink cartridge and the contacts on the printer ===

1. Turn on the power to the unit and raise the cartridge access cover.
The cartridges will move towards the center.

2. After the carriage (the cartridge holder) stops, unplug the power
cord from the back of the unit. This will keep the cartridges from
moving back to the capping station.

3. Remove the cartridge(s) from the carriage.

4. Using a soft, clean, lint-free cloth or a cotton swab lightly
moistened with distilled, filtered, or bottled water gently clean
the face, edges and the electrical contacts. (Change to a clean
cotton swab as needed).

CAUTION: Be careful not to touch the ink nozzles on the bottom of
the print.

5. Inside the All-in-One, clean the contacts in the print carriage
with a slightly dampened soft, clean, lint-free cloth. Allow the
electrical contacts to dry completely.

now check if the issue still persists.

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Hi:
To clean the contact area or the print head on your ink cartridges, only use water, and a soft cloth or paper towel. A dry toothbrush can be used to gently brush the contacts in the printer, where the ink cartridges mount.

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