Question about Office Equipment & Supplies
You only said it tells you yellow ink cartridge is empty, you did not say if the print fails to print yellow. These are two different issues. I presume the later (it fails to print yellow).
So I will procede to give solution to that.
Ink may be new, but their nuzzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nuzzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nuzzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nuzzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nuzzles, the procedure may be repeated over to get results.
Posted on Dec 12, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the 4
cartridges. When the machine detects an ink
cartridge is running out of ink, the machine
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
Even though the machine tells you that an ink
cartridge is empty, there will be a small
amount of ink left in the ink cartridge. It is
necessary to keep some ink in the ink
cartridge to prevent air from drying out and
damaging the print head assembly.
a Open the ink cartridge cover.
If one or more ink cartridges are empty,
for example Black, the LCD shows
Ink Empty Black and
b Pull the lock release lever down and
take out the ink cartridge for the color
shown on the LCD.
c Open the new ink cartridge bag for the
color shown on the LCD, and then take
out the ink cartridge.
d Remove the protective yellow cap (1).
If the protective yellow caps come off
when you open the bag, the cartridge will
not be damaged.
e Each color has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
f Lift each lock release lever and push it
until it clicks, and then close the ink
g If you replaced an ink cartridge, the LCD
may ask you to verify that it was a brand
new one. (For example,
Did You Change Blck?) For each
new cartridge you installed, press 1
(Yes) to automatically reset the ink dot
counter for that color. If the ink cartridge
you installed is not a brand new one, be
sure to press 2 (No).
If you wait until the LCD shows
Near Empty and Ink Empty, the
machine will automatically.
Find this on page 113 of the manual:
Click on this link or copy and paste the complete link into your browser.
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