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My xbox360 keeps asking to open tray on load up or close tray.it will miss read a game as a dvd AND SAY PLAY dvd .It says clean disc when i just have done half a dozen times

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  • 129 Answers

Your dvd board is going out or your laser is screwed as this as happened to mine before. get it repaired. i have no idea how to fix it without a personal repair. if you had to repair it yourself, i would consider switching out your laser.

Posted on Dec 14, 2009

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Posted on Jan 02, 2017

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1 Answer

When i put i game on my Xbox360 it says clean the disk or restart the console.I did it but it is keep saying again. WHAT should i do.


I have never had a problem with my xbox DVD drive but a close friend of mine has had 2 xboxs that he has had to replace the disc drive 2 times each the only thing he could do to play a game before fixing was to just keep opening and closing the drive until it finally read the disc luckily he only plays COD so he just left it on 24/7 until repairs could be done

Jan 29, 2011 | Video Game Consoles & Games

1 Answer

My xbox360 console will not read any disks. When I put the disk in all it says is "open tray" any ideas?


you need to purchase a lazer disc cleaner it looks and works just like a normal dvd disc but it has brushes on it that when put through the player brushes the dust of the laser lens this needs to be done on a regular bases to keep your lazer working to its optimum level and hense fixing your problem.

Open tray

Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.



Dec 28, 2010 | Microsoft Xbox 360 Console

1 Answer

Won't read the disc.


You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek
http://gamingbox.wordpress.com

Jun 08, 2010 | Microsoft Xbox 360 Console

1 Answer

The xbox can't read the unscratched and clean discs


yeah, you can keep opening and closing it till it works or you can send it in to get it repaired. i tried every way possible to fix it, but i couldnt. something in the dvd drive has gone out and won't read discs the same anymore.

Dec 17, 2009 | Microsoft Xbox 360 Console

2 Answers

It takes 3 or more tries to load a game on our xbox360. We have to keep opening and closing the disk tray before the game will load.


First check to see if the tray has closed compleatley
by waching the green blinking light on the power button . If the light continues to blink evan after the
tray has shut, that means the close switch has not
engaged . Eject the tray and then as it's closing give
it a firm push just as it closes to force it to engage
the close switch.

If that's not the problem then it's more then likley
you have a weak laser. They cost 20.00-30.00 new,
and there not that hard to replace .Or you can have
a shop swap it out for around 70.00-80.00

If you need more info, just ask.

Rob

Dec 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 dvd tray keeps opening


Determine whether the disc is dirty or damagedDiscs that are smudged, scratched or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or the bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.

Note Scratches that follow the curve of the disc are very damaging and prevent a disc from being read. If you see that your disc has even one of these types of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: a. Use a soft, clean, dry, chemical-free cloth to clean the disc. b. Lightly wipe from the center of the disc outward. 3. After cleaning the disc, try to load it in the Xbox 360 console. If the disc still won't load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • If you think that the disc was already damaged when you bought it, try to exchange it. • If you have a damaged Microsoft Xbox 360 game disc and would like to order a new one, please visit the following Web site: http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx (http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx) • If the game is a non-Microsoft Xbox 360 game disc and was damaged because of misuse of some type, such as not storing the disc properly in its case, the only thing you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contactIf the disk is bad or damaged your unit will open when trying to read it. Hope this information helps, let me know if I can help you with anything else.
JimmyC

Oct 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Won't read any disc


Follow this method and it will work for you.Turn on your console while holding down the "A" button with no game in the tray will eventually open just dont let off the "A" button when it does open then let off the "A" button and insert ur game and close ur disc tray.

Aug 27, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox will will not play any games or DVD's.


try putting the game disc into your game console and close the lid with your hand without pressing the close lid button. hold the disc tray with your hand and turn off the game console. Turn on the game console. If problem still persists try cleaning the xbox with a blower or a vaccum. Pm me if problem still continues. Thank you .

Aug 07, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox360 won't play games


Well I just recently purchased an XBOX 360 about a month ago form gamestation(used). It was giving me disc read errors every time iplayed it, but i opened it up and cleaned my TOSHIBA drive and wiped everything down with a cotton bud, and then lubed up all of the parts which needed to be.

and that fixed my problem

please rate

Dec 17, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox360 disc reading error


u should find out if its chiped or not chiped 360s dont play live cds unless they r burned

Nov 06, 2008 | Microsoft Xbox 360 Console

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