Question about Microsoft Xbox 360 Console

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No picture or sound

I bought my 360 when they first came out in 05. one day i was playing halo 3 then the next day i turned on the console but i only got a blue screen and no picture or sound. i switched it to another tv and got no picture but i got sound. I bought a new av cord but nothing changed. But there are no reds rings and it turns on fine. What can i do? is it permanently broken?

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Re: no picture or sound

Call XBOX customer support. They will be able to help you. Their number is 1-800-4my-xbox

Hope this helps :)

Posted on Jan 20, 2008

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This sounds similar to what happened to me, except I couldn't load some multiplayer maps.

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If you don't want to be cheapskate, you can borrow Halo 3 from a friend, and save it on your hard drive. After that, you can use your defective disc just to play the game. Unfortunately, if you save it on your hard drive, it supposedly makes the game slower when searching for multiplayer matches online, and other things.

If you don't care about saving money, you could buy another copy of Halo 3.

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This will confirm whether you have a Spanish game version PLUS they might be able to exchange this the correct one. If this isn't possible, take it back to where you originally bought it and exchange it with them.

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A few unreadable disc errors, some freezing, then no picture.

Rats. Sorry to hear that. If your Xbox360 is still under warranty then you can call 1-800-4MY-XBOX and arrange to have it fixed.

This is a common problem and some people even choose to replace the DVD drive to reduce the noise while the console is operating.

Here's a link to help identify what drive you have in your console now:

Here's another user's story of how he solved a similar problem:

Here's a place to buy a replacement drive:

And lastly here's a tutorial with more details:

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