Question about Sony Playstation 3 (PS3) Console

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Ps3 dns error 80710102... no internet connection or if it doesn connect it will only last for about 10seconds

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  • Rob Dec 12, 2009

    I tried all solutions to no avail. My ethernet cables work well. The router is brand new. I'm no technical wiz, but here is my set up,

    My computer, modem and router on the the 3rd floor of my house. My ps3 is on level 1 (basement). My ps3 states I have a 75% connection. Since my IP address is successful in connecting then I figure it's not a proximity problem but a problem with how the internet is configured which is out of my league of expertise to try to reconfig.



    Correct me if you think that it may actually be a proximity problem. Or if you have any more ideas how to fix this 80710102 problem.



    Thanks

  • Rob Dec 12, 2009

    Thanks this helped me learn more about how this stuff actually works and even if you have a really good router you should still keep the router with in 50ft for best results
    thanks

  • Rob Dec 12, 2009

    Thanks this helped me learn more about how this stuff actually works and even if you have a really good router you should still keep the router with in 50ft for best results
    thanks

  • Rob Dec 12, 2009

    Thanks this helped me learn more about how this stuff actually works and even if you have a really good router you should still keep the router with in 50ft for best results
    thanks

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Hi,

Until today, I never had any issues getting online, I have a wired connection into a router, acting as DHCP server, then into a cable modem. Today, though, I could not get online, I was connected to my router, but not to the internet. I kept on getting the above DNS error code. After searching around here, I couldn't find a solution, so I began to look at the problem more closely. Your ISP provider typically gives its customers several DNS IP's and these are stored in your router in the setup menus, usually on the very first page. The ps3 automatically gets the top two DNS IP's and stores them in your network config menus. If, by chance, your 1st DNS IP goes dark and is not recognized by your internet provider, then typically, the client (usually a pc) attached to the router uses the next one down the list, so no problem. BUT, with the sony ps3, there is a problem. The ps3 does not go to the second stored DNS IP. The solution to this problem, if it happens to any of you, is to manually enter your DNS IP's, but reverse their order of importance. Once I did this, I had no problems and internet activity returned as usual. I did a search on Sony's tech support forums and found countless people having similar issues. Hopefully, Sony will fix this annoyance in a firmware upgrade, in order to utilize the second DNS entry but who knows?

Few Solutions Offered by Different People in the Forums :-

1. WIRED CONNECTION > CUSTOM > MANUAL SETTINGS > AUTO DETECT > AUTOMATIC > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

WIRELESS > ENTER MANUALLY > ( ENTER SSID OR CONTINUE ) > ( CHOOSE SECURITY OR CONTINUE ) > CUSTOM > AUTO > DO NOT SET > MANUAL ( DNS1 : 208.67.222.222 , DNS2 : 208.67.220.220 ) > AUTO > DO NOT USE > ENABLE > X > X

2. Re Configure your Internet Connection and it would Solve the Problem.

3. First thing is first. Bypass the router and hook directly to your PC or PS3. Play around for one to two hours. Do you frequently get disconnected? Can you maintain your connection? If not, try the other one meaning try the PS3 if you hooked directly to the PC. If they both have the same problem, you have a bad connection. Try replacing the ethernet cables. Did that fix the problem? If not, then you might have a bad modem or a bad connection. You could replace the modem but I would suggest calling your ISP and having them perform some tests. It would do you a lot of justice at that point. Tell them all the steps that you did.

If you have no problems directly connected, it might be the router. I have had many problems with routers and had to replace a few. I doubt two ethernet cables are bad but that could be the problem if they are older and worn out. Also, the ethernet cable from your modem to your Router could be bad as well.

Check Few Forums

http://boardsus.playstation.com/playstation/board/message?message.uid=42264211

http://boardsus.playstation.com/playstation/board/message?message.uid=26838805

Few Videos :-

I am Sorry, but there could be many Reasons :(

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Dec 12, 2009

  • taran_2005
    taran_2005 Dec 12, 2009

    WOW!!

    75% Connection. Ideally it should be 100%. Try to change the Position of the machine, if that would work. Also try to use Composite cable, of you are using HDMI.

    The Procedure to Configure PS3 Connection is :-

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

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