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Select EconoFast or Draft as the print quality setting in the printer properties. This will prevent the color cartridge from being used.
- Or -
Try another color cartridge. The color cartridge is used to print grayscale images in Normal or Best print modes, so if one color has run out, the printout will have the wrong tint. With a full color cartridge, the colors can be properly combined to create a composite black.
When printing with Normal or Best as the print quality setting, the HP Deskjet 710C or 720C or 722C series printer will use the color ink to improve print quality output, even when printing a grayscale image.
If the clean test page shows streaked or broken colors, the printer or cartridges are not functioning properly. Note that HP cannot guarantee the quality of refilled or remanufactured cartridges. Follow the steps below to solve the problem:
Remove and reseat the cartridges. Try printing again.
Check ink levels, and if a cartridge is low on ink or out of ink, replace it and try printing again.
Clean the cartridges. Depending on what printer you have, you can either print another clean test page or run a cleaning utility. Check your User's Guide for instructions. Try printing again.
Clean the contacts, then try printing again. Click here to see how .
Align or calibrate your cartridges (depending on what printer you have). Check your User's Guide for instructions.
If none of the steps above have helped, clean the nozzle plate manually. Click here to see how .
If the problem still has not been solved, replace the cartridges or service the printer. Click here to see how to decide which to do .
I have a two printers, a Dell and a HP, both had the same small printing problem. I am not a computer wiz by no means, but I went into the printer settings and switched to "Factory Settings" for both machines and it fixed the problem. Hope this works for you.
The problem with your printer is probably if you are using Windows XP it will not print banners from there. I downloaded drivers too and found if I went to a printer with Windows 98 and put in my software program the banner will print out. Hope this works for you. I had to find it thru trial and error.