Question about Brother IntelliFAX 4100 Laser Fax

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Comm.error displayed fax line comes up with com error c002 , maunal staes poor phone lines have had verizon out they say line is fine ? Fax works to most other faxes and I receive faxes what might be problem.

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Answer to your problem is move out of Verizon service area, they stink

Posted on Jan 30, 2008

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Posted on Jan 02, 2017

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Comm error message


PROBABLY BAD PHONE LINE, CAN TRY SOME OF THE FOLLOWING
SLOW DOWN THE RX TO 1700
TURN OFF ECM
INSTALL DSL FILTER EVEN IF ITS NOT A DSL LINE
MAKE SURE THE PHONE COPANY KNOWS ITS A FAX LINE
IF ITS VOIP IT MAY NEVER WORK WELL
RESEAT ALL CONNECTORS IN FAX 3900
TRY SETTING TO MMR
MAY ALSO BE PROBLEM WITH THE SENDING FAX MACHINEOR, THERE PHONE LINE

Jul 11, 2013 | Konica Minolta Minolta FAX3900 Digital...

1 Answer

Printer laserjet 3055 give fax problem problem is fax comm.error 322


Good day.
A fax comm.error 322 usually means:
Telephone line conditions were too poor to send a fax.

Solution:

1. Reattempt the fax transmission at a different time when telephone line conditions have improved.

2. If the session fails after transmitting several pages of a large document, retransmit the document as several smaller documents.

You can also try disabling the ECM feature:
Reconfigure the local fax machine to use different configuration settings, toggle the ECM state and/or select a slower reception speed.

To Disable ECM, perform the following steps:

1. Press the or > button until the front display reads "Fax Setup".

2. Press the ENTER/MENU button.

3. Press the or > button until the front display reads "All Faxes".

4. Press the ENTER/MENU button.

5. Press the or > button until the front display reads "Error Correction".

6. Press the ENTER/MENU button.

7. Press the button until the font display reads "Off" and then press the ENTER/MENU button to save the setting. (Off disables ECM and On enables ECM).



TIP: It would also be helpful to check physical conditions of your phone cord and telephone filters if you are using one.

Jun 26, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

Comm Error 232


This is an error during faxing, typical of static on the line or poor line quality if you are on digital phone lines contact your service provider and request filter to install on the phone line. You can purchase a filter at radio shack, but make sure that your service provider recommends the filter.

In the mean time try changing the fax speed to medium and error correction mode off:
both of these options are under the fax setup/all faxes menu

Al
Eliteprintersolutions@gmail.com

Jul 13, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Fax rec 2-3 pgs OK, then disconnects and gives Comm Error


These errors mean that the communications have failed, and can mean that the receiver at the other end has terminated the call prematurely.
If the problem occurs with the same destination, then the receiver fax may be the problem.
If the error persists try disabling ECM

Feb 04, 2010 | HP LaserJet 3055 All-In-One Printer

2 Answers

Comm error on a VOIP line


Fax cannot send on a VOIP line unless the VOIP line has T.38 fax protocol service.

Sep 25, 2009 | Brother FAX-575 Plain Paper Thermal

2 Answers

OKIFAX 4580 - Comms error


Hi just a note to say first theing to check is that the phone line is connected at both ends to correct sockets and that the connector to teh fax unit is connected to the line socket and not the phone socket as this is the main cause of line errors.. Good luck you could also check to see of you need to dial 0 or 9 first before you dial your number as you ma y be on an exchange line.. also check the fax settings to see if you have set the line type correctly either pulse or tbx..

Jun 30, 2009 | OKIFAX 4580 Plain Paper LED Fax

2 Answers

Brother FAX 8360P comm.error


It could be line noise on the phone.., which allows phones to work ok, but causes problems with faxes. See this document from the brother website concerning comm.error:

http://welcome.solutions.brother.com/BSC/public/us/ca/en/faq/faq/000000/000100/000067/faq000167_000.html?reg=us&c=ca&lang=en&prod=fax2800_us&Cat=11

Would recommend having the phone company run a line check to make sure the phone line is clean of interference !

Jan 21, 2009 | Brother FAX-8360P Plain Paper Laser

1 Answer

Incoming Fax Error


Maybe depends on poor phone connection from this sender, caused by bad line or a transmitt problems. In faxsettings All fax, change "error correction" to off and "V34" faxspeed to slow, this will help.

Nov 10, 2008 | HP LaserJet 2840 All-In-One Printer

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