Question about Motorola Mobility W385 Cellular Phone

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Phone just froze cant press any of the keys or anything. tried to turn off and turn back on but still nothing

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I have the same phone. It does this to me all the time. I suspect that it is just a general problem. I end up taking the battery out for a few minutes and then restarting the phone. Usually after that it's fine again. This doesn't cure the problem forever, meaning that it will happen again, but next time just quickly remove the battery and restart. Hope this helps.

Posted on Jan 02, 2010

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Posted on Jan 02, 2017

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1 Answer

LG Rumor 2 turning on and off.


First, make sure if this problem appear after you install any APP, if so you can try to brush system to fix it.
Else maybe the following cases:

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5, The engagement between the battery and the phone is easy to loose bits. (try to remove the back case and press the battery then try to turn on it to see if it also turn off and on). If so, just make a piece of paper to stand the battery up
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you need to format yor phone


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It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

- with the phone powered off
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- while keeping it pressed, press the power button down
- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
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On the back of your phone right under the camera there is a small tab. Press it upwards and the battery should pop off.

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