Question about Saeco Vienna De Luxe Espresso Machine

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I cant take out the brew group of my saeco vienna espresso machine

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Have to make sure the group is in part. turn machine off and on should hear the motor go. if the group is stuck take the small screw out of group and will release piece thats on the injector. MUst hold the lever on the front of the group to relase the lock then gently pry it out .

Posted on Dec 18, 2009

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Posted on Jan 02, 2017

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This needs looking at by a Saeco repair shop - the brew unit travels in a distinct 'pathway' from being empty, to filled, to coffee being tamped, then to being emptied. Yours is obviously not working as intended.
It may be the brew unit needs lubricating ( NOT OIL) or it may be the gear system that drives the brew units movements that needs attention.
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If you have the Delux or Digital there are 2 knobs in the bean hopper. Turn the small knob back 1 mark and see if that will help.

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If you have the box the machine came in there is a key that kinda looks like a wine opener, use that to set the little arrow on the brew unit to the "N" letter, then the unit will fit into the machine.

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The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place.
--> --> The brew group cannot be taken out.
--> --> Turn on the machine and close the service door. The brew group will automatically go back into place.
The brew group is out of place -Turn on the machine and close the service door. The brew group will automatically go back into place.

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1 Answer

Saeco Vienna Digital Expresso Maker - brew group will not line up to fit back into espresso machine


Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

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1 Answer

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dont worry if it was working good before the clean up the brew group is not install all the way in remove it push it in untill you here a click the brew group is not all the way in and doesnt push the on switch when you push it in wiggle it


THANKS FOR USING FIXYA

PIERRE

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1 Answer

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Leave the dump box out. Use a spoon to hit the switch where the dump box would normally hit. Hold the switch until the flap is no longer in the way then replace the dump box.

Espresso Machine Service
www.cerinicoffee.com

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