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Logitech QuickCam Communicate Deluxe

When I install Logitech QuickCam Deluxe it get an error message related to the Mic only which says "Device not configured correctly [Code 1] and then no Mic is recognised. The camer works fine. I am useing Windows XP Home SP2 and have a Logitech MX 3200 Keyboard and Mouse combo installed.
I also get another message that states "Configuration information (in registry) is incomplete or damaged [Code 19].
Any help you can give me on this would be greatly appreciated before I give up and take it back.

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Re: Logitech QuickCam Communicate Deluxe

Try this---do a system restore to the day before you installed the software.leave the camera and mic unplugged from your pc.install the software/drivers--then plug in the camera/mic.let me know.

Posted on Jan 21, 2008

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What is the meaning of the microphone symbol

Hi Irene,
Where do you see this "microphone symbol"? do you see this as an error message on your computer? it actually depends on where you see this. Laptops with webcam normally has mic installed on it . So if you have problems recording or if you are talking to another person thru voip and you see this mic logo (with an X , ? or ! ) then it possibly have an issue on the computers mic device.

Hope this help.



Jun 24, 2013 | PC Desktops

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Give me a logitech quickcam messenger driver

The link below will take you to Logitech's drivers for the QuickCam Messenger.
All you need to do is select which operating system you are using and then download and install the drivers.

Logitech Link

Mar 21, 2011 | Logitech PC Desktops

1 Answer

I have an error message which is related to software I know I have to uninstal and re-install software but I don't know what the message relates to can you tell me please? Error message is CTMBH.DLL -...

This error message is related to Creative Sound Drivers. If I am right, you've Creative Sound Card installed on your computer. I would recommend you to reinstall the sound card drivers. If you have problem doing this, simply update the driver. Download this utility (Click Here), this program is called Device Doctor which will help you find the updates for all your system's hardwares. Download and install it, open the program and click "Begin Scan", after the scan is completed, you'll see all the available downloadable (free) drivers for your computer. Locate the Creative sound driver and click it to download, you'll be taken to the download page, follow the onscreen instructions.
For your reference, here's a screenshot of the Device Doctor:

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Dec 03, 2010 | Dell PC Desktops

1 Answer

Problem with Logitech microphone

In WinXP look in Control Panel, then select sound and audio device icon and select voice tab. Select the advaance key and see if you have the volumn turned up on your mic. The problem is within WinXP and not the mic or software

Apr 26, 2009 | PC Desktops

1 Answer

I bought a Logitech webcam and the sound won't come though. It states my input level is not high emough but I can't find it to change it please

My understanding is that a webcam is only a webcam not a webcam+mic (mic=microphone for sound to be input) unless your webcam has video and sound capabilities.

1. get a mic
2. if you webcam is supposed to be also a mic, (I have yet to see one of those myself) you should hook up the connector for the microphone (usually a a red trs plug/connector) to your pc.
3. make sure your have run the video/sound wizard of your instant message application to test your video, mic and speakers. (to see, talk and be heard and hear what the others are saying)

are you trying to hear what the other person is saying when having a video conversation?
1. check your speakers are properly connected, powered and turned on.
2. check your speakers (and mic aswell) are not muted (check your speaker icon on the system tray and check your volume controls by doing right and/or left click on the speaker icon on the system tray.
3. make sure your have run the video/sound wizard of your instant message application to test your video, mic and speakers. (to see, talk and be heard and hear what the others are saying)
4. make sure your sound adapter's drivers are installed and your device is working properly (check device manager by going to start>run> type devmgmt.msc the press enter and make sure that under sounds you don't have any ? (no drivers) or ! driver problem for your sound adapter.

Sep 27, 2008 | Gateway PC Desktops

2 Answers

I have a logitech quickcam IM (webcam). It was installed awhile ago. It was working fine. Then, there was an update which automatically updated my logitech. I then started having problems with my viewing....

I would try downloading the most recent driver from Logitech. Click HERE. It will ask you what operating system you are using and then give you a choice of 2 files. Download the QuickCam v11.5 file and install. Let me know if this helps.

Sep 04, 2008 | PC Desktops

1 Answer

Bought quickcam for notebooks for my mac ...don t know how to start installing the this webcam gonna work fot r my powerbook?

Insert the Webcam, and then run the installation disc. Logitech has very good and clear directions on how to install the device.

Aug 16, 2008 | PC Desktops

1 Answer

Installed logitech quickcam express followed instructions plug webcam in but cannot see my granddaughter in spain how do I resolve this problem

If the camera is working normally you just need a program that both of you have to communicate between each other. You can use Yahoo Messenger find that at or MSN messenger at, there are also websites that just require a quick registration and are also totally free like
Let me know if you need any further assistance and enjoy talking and seeing your grand daughter.

Jul 19, 2008 | PC Desktops

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