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AGFA Drystar 3000

Printer AGFA Drystar 3000
problem:
After pressing the button "ON" - in the display is written: "Please wait ...".
From the system disk sounds optimistic working noise, but after a few minutes the noise of the disc stops, and the inscription on the display not changing.
Even a day later the printer does not go into operational mode.
If waiting one day - printer does not go to the operating mode.
Former string "Please wait ..." adorns the display.
Are there any suggestions???

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System software damage, need to reinstall with the backup disk.

Posted on Apr 20, 2010

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HI. i see a oxc18a0001 error in my printer disply .whats mining this error and how i can repair it . please guide me.Tanks a lot.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

Solution 2:


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.

Solution 3 ( conversation with a HP tech):

james cowan: hp error code 0xc18a0001
Earnest: I will assist you in this regard
james cowan: great
Earnest: I understand that a error code with 0xc18a0001 with "Ink System failure" is displayed on the front panel of the All-In-One printer. Am I correct?
james cowan: correct
Earnest: Thank you for confirmation
Earnest: May I have the model number of All-In-One you are using?
james cowan: c6250
Earnest: Thank you for information.
Earnest: James, please let me know the room temperature in which printer is replaced
james cowan: 67 degrees f
Earnest: Okay
Earnest: Please perform the below steps on the front panel of the printer to resolve the issue
james cowan: ok
Earnest: Press and hold the "left arrow" key.
Press the "Setup" key and release both keys, Display should say "Enter Special Key Combo"
Press and release the "OK" button.
Earnest: Please ignore the above steps, James
james cowan: ok yes nothing seemed to do anything
Earnest: Please perform the below steps on the front panel of the printer
Earnest: Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal"
Earnest: Display should say "Support" and display the FW rev (something like R0616R)
james cowan: COxxFN0723BR
Earnest: Okay
Earnest: 2. Press and release the right arrow button until the display says "System Configuration Menu
james cowan: ok
Earnest: 3. Press and release the "OK" button.
james cowan: ok and it says hardware failure status
Earnest: Display should say "Hardware failure status: Clear. Press OK to clear".
Earnest: Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Earnest: Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
james cowan: ok
Earnest: Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Earnest: Let me know once you are done with the above steps
james cowan: ok its unplugged
Earnest: Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Earnest: Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
james cowan: ok
Earnest: Let me know the message displaying on the front panel of the printer
james cowan: printer preparation occuring - do not interrupt
Earnest: Okay
james cowan: ok its done
Earnest: Let us print a self test page from the printer now
james cowan: ok deal
Earnest: 1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
james cowan: ok printing
Earnest: Okay, please check whether all the colors pritned perfectly on the test page
james cowan: perfect
Earnest: Great..Cheers!!!
james cowan: thank you very much
Earnest: James, now you can continue using the printer
Earnest: I appreciate your efforts and patience in trying to resolve the issue.

Solution 4:
  • Press and Hold the "Print Photos" &"Red Eye Removal" buttons. Release both buttons. Display should say"Enter Special Key Combo"
  • Press and release in sequence"Red Eye Removal","Print Photos","Red Eye Removal". Display should say "Support" and display the FW rev: COxxFN0723BR (or something like that)
  • Press and release the right arrow button until the display says "System Configuration Menu"
    Press and release the "OK" button.
  • Display should say "Hardware failure status: Clear. Press OK to clear".
    Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
  • Press and release the "CANCEL"(Annuler) button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
  • Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
  • Wait 60 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
  • Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
  • the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt
  • print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

Feb 07, 2011 | HP Photosmart 8250 InkJet Printer

1 Answer

HP LaserJet Color Laser Printer 4650dn printer displays 49.5001 Error


Try this....power cycle the printer. When the memory count starts Press and hold the MENU button.
Release the MENU button when all 3 LEDS are lit.
Press the < button
The display will show INITIALIZE DISKS if you did the above correctly.
Press the green CHECK button and wait for the printer to come READY.

Sep 08, 2010 | HP LaserJet 4650 Color Printer Manual...

2 Answers

Error ink system has failed,error 0xc18a0401. this


Please follow the below steps and the issue will be fixed. STEP 1. 1. Un plug the power chord from the back of the printer. 2. Press and hold the power button of the printer.Wait for 30 seconds. 3. While holding the power button, re-plug the power cable. 4. Turn on the printer, if it is not on. STEP 2. A. - Press and hold the ?*? key. B. - Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? C. - Press and release in sequence the ?1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev (something like R0631R) 2. Press and release the right arrow button until the display says ?System Configuration Menu?. (on C8100 use Touch Screen 3. Press and release the ?OK? button. 4. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, 5. Press and release the ?OK? button. 6. Display should say ?Hardware failure status: Clear. Press OK to clear?. 7. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. 8. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 11. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK. 12. If the printer has already initialized, then go to the next step. If not, the printer will start the ?ONE TIME INK INITIALI-ZATION PROCESS?. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. 13. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation. Please come again and give the vote if the issue is fixed as it will really motovate me to help people.

May 15, 2010 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

I have just changed the ink in my printer and I have received an error message C18a0206. I can't locate this in my documentation. What is the problem?


PERFORM THE FOLLOWING STEPS:
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
1. Press and release the right arrow button until the display says “System Configuration Menu”.
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12.To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
13. If the error is still there, or reoccurs replace the unit.

May 10, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Failure to print


Please follow the below steps.
STEP 1.
Please take out all the cartridges and clean the copper contacts with the help of a lint free cloth and the water.
STEP 2.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
4. Turn on the printer, if it is not on.
STEP 3.
Reset the All-in-One to the factory default settings by using these instructions:

1) Press Red Eye Removal & Print Photos button simultaneously

2)Enter Special Key Combo is displayed on the screen.
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Display should say "Support" and display the FW rev XXXXX.

3) Press Right Arrow button untill "Reset Menu" is displayed. Press OK.

4) Press Right arrow untill "Semifull Reset" is displayed.

5) Press OK.
Arter all these steps, if the issue still persists, please follow the below steps.

A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Press and release the right arrow button until the display says “System Configuration Menu”.
1. Press and release the “OK” button.
2. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
3. Press and release the “OK” button.
4. Display should say “Hardware failure status: Clear. Press OK to clear”.
5. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
6. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
7. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
8. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
9. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

Apr 18, 2010 | HP Photosmart C6100 All-In-One Printer

1 Answer

Error 0xc18a0401


This can be a failure of the firmware which means the printer is in hardware failure status but it can sometimes be fixed. Follow these steps EXACTLY as written.

Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

May 17, 2009 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

Agfa drystar 3000


Dear my Friends,

oftenly there are 03 cause for this reason:

firstly the problem can cause from the Power Supply. you should check for all the led on Power supply unit is light or not. if all of them is lighted please change to next step.

secondly, maybe the hard disk can not boot because the OS of this printer have problem you need to re-install the software for this printer. regularly this cause often is the main cause for this problem because this printer will not stable if the electric is went out while printing 95% for this case must be re- install the software . this is the reason while Agfa always warning you should use a UPS for this printer.

Notice: just only this type drystar3000 have this problem. others type is ds5300 ds5302 ds5500 ds5503 ,. drystar AXYS can solve this problem by itseft.

Thirdly, the cause can be from the Main MEC + THEMIS main boards (seldom happen with this reason)

please help me to re-check again,

do let me know if you have any question.

Regards.

email to : baoagfa@vnn.vn or quocbao.vo@agfa.com

Vo Quoc Bao - Service engineer
Agfa Representative Office in Vietnam.
91 Nguyen Trong Tuyen Str, Ward 15, PhuNhuan Dist-hcmc-vietnam

Dec 03, 2008 | Office Equipment & Supplies

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