Question about Frigidaire Gallery Series GLHS269ZDB 36" 26.0 Cu. Ft. Side-by-Side Refrigerator w/ 7 Button Dispense...

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Frigidaire model glrs267zcwi side by side. Crushed ice comes out when either the crushed or the cubed button is depressed. How to fix it please?

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If its stuck on crushed your selector switch is probably broken. Being as its and electronic switch you cant really fix it yourself. You could replace it but it requires taking the entire door off of the refrigerator and most times even a repairman wont go to all that trouble and would just replace the door. Recommend you call a repair guy to come look at it as theres not much you can do by yourself on it.

Posted on Dec 12, 2009

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It sounds like the water line to the ice maker is partially obstructed (probably semi-frozen) and the unit is making smaller than normal ice cubes. This causes the ice ejector to "shatter" the smaller cubes, producing the appearance of crushed ice.

The easiest thing to try is make sure the water line connection inside the freeezer isn't frozen. A hair dryer can be used to thaw the inlet to the ice maker, but just be careful. Remove some of the product in the compartment so you have enough room to work.

Posted on Dec 12, 2009

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1 Answer

My side b side fridgidaire will only make cube ice now not crushed


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Hello friend, thank you for your post!

I understand that you are receiving crushed ice even when you request cubed ice. It could be an issue within your control panel or solenoid. Since it could be any one of these under lying issues I would recommend having a technician come out to properly diagnose your appliance. Hope this is helpful. -Matt

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Good Morning Friend,

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There is a metal rod under the ice bucket. This rod sticks out from the back of the bucket. Where it inserts into the ice shelf, you will see a small square hole. This is what changes it from crushed to cubed. It is an actuator that moves the rod to allow cubes to come out. Stick a screwdriver into the square hole and move the actuator up and down. Then reinsert the ice-bucket and that should fix the problem. Hope this helps.

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With your model number I can find a diagram which may help.

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We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.

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hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

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