Question about Microsoft Xbox 360 Console

9 Answers

Xbox 360 tray won't open

I have had nothing but problems with my 360. Now the tray wont open most of the time. It doesn't matter if it hasn't been played for days or if it has been on for awhile. Can anyone help me???

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  • Anonymous Apr 03, 2008

    tray will not open

  • Anonymous Apr 13, 2008

    me too, same problem =(

  • Anonymous Apr 17, 2008

    My xbox will not open at all i push the button but it doesent open like it's jammed.

  • Anonymous Jun 05, 2008

    same problem =(((

  • Anonymous Jun 14, 2008

    I can't open my tray either.. have not been able to play it in 5 months! Please help me ...

  • Anonymous Dec 22, 2008

    every time it just moves a little bit and will not open all the way, please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!



  • Anonymous Jan 20, 2009

    tray never opens evan if i try prying it open!

  • rambo1994 Mar 05, 2009

    Same here it sucks i got it open now i cant get it back in :(

  • Michelle Romero Apr 12, 2009

    The disc tray wont open on my 360 at all but when i press the button to open it, it says close tray or reading.

    Help please

  • Michelle Romero Apr 12, 2009

    my disc tray wont open on my 360 but when I press the open button it'll say reading or close tray...?

    Help please

  • Jackster123 Apr 26, 2009

    My tray wont open in the slightest. When i turn the console on the green light flashes as if its opening. When i press button nothing happens. Please help! i want it fixed! :( send me email to this if you have solution



    iwannaskate123@hotmail.com



    Thanks again

  • Anonymous May 02, 2009

    my xbox 360 tray won't open. when i turn it on everything is fine but when i try to open the tray it just stays in and makes a weird noise.

  • ilahaa May 11, 2010







    Solution Link . . . www.MicrosoftXbox360Console.com,













  • Vicki zager Nov 14, 2011

    can you fix my tray

  • erick abeytia Jan 04, 2012

    if your xbox ring is flashing wen u open it lift it up and it will stay until u close it if it is closing by itself, or if it doesnt open ill prefer to smack in top of the tray it works 95% of the time

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9 Answers

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If u can't get it to open unplug ur power take ur faceplate off and get a paper clip there are two very small holes right under the silver tray there is a button u can poke which will pop ur tray out. i know this doesn't fix ur problem but if u can't get a game out it helps

Posted on Jan 20, 2008

  • juliet1219 Mar 25, 2011

    how do you take the faceplate off?

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I unplugged it turned it horizontal pushed softly on the tray plugged it in and it opened good luck

Posted on Nov 19, 2008

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There is a needle hole under the the tray poke it while pessing eject and it shuld work

Posted on Aug 10, 2009

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Once you get it to open unplug the power cord in the back. Inside you will see two gears on the left and one rubberband pulley system in the middle. With a Q-tip and rubbing alcohol ( or eye glass lens cleaner ) wipe down those three sections. Keep rolling the rubberband until you get the whole thing wiped down. Plug it back in and then enjoy.

Posted on May 03, 2012

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Right okay. i had the same problem for a while, but i recently tryed to open my disk tray and like the rest of you, it just refused to open. I Grabbed a paperclip, un folded it and took the faceplate off. I then found a small cog like wheel that has a tiny rubber band on it, that you can just about see in the left hand side of the disk tray, i spun this around with the paper clip untill it felt like it wouldnt turn any more. I kept turning it untill it became loose again. i then pressed my Tray button, and IT worked!!! im not sure how long this will last but its a Solution :)

Posted on May 17, 2010

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My xbox360 it just won't open it is annoying but it does open just a little for me to pull it out but it is really annoying like i said how do i fix it

Posted on Feb 18, 2008

I was playing grand theft auto 4 and all of the sudden it went black HALF of the cirlce not 3 but 2 went red and the tray popped open, I took out the disc before anything and then pushed the button, nothing, then i pushed the tray in manually, DONT ******* DO THAT im pretty sure thats what fucked it up

Posted on May 17, 2008

  • starlight64 Jun 01, 2012

    do if you push it in, is there no opening it?

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Posted on Feb 18, 2008

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Posted on Jan 02, 2017

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SOURCE: Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...

The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.

• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.

http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






Posted on May 03, 2010

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If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

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If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

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8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

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