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GE Front Load (WPXH214AOWW) Washer Doesn't Self Balance

When the washer goes into a spin cycle it immediately goes off balance and starts to make terrible noise. I put my hand in there and the drum seems to move forward and back really easy and stiff on the left to right axis. Any ideas?

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  • Anonymous Apr 29, 2008

    It sounded off-balance, then after truning it off to check it- it wouldn't come back on. Broken after gently used for only 4 years! Repair man says complete overhaul; might as well buy a new one. :o

  • jmwright Dec 14, 2008

    Same problem, and the machine is new. We've had repairmen out, and they say the machine detects the imbalance and attempts to re-distribute the load by counter-rotating, etc, but it isn't successful, and the cycles are taking way too long as a result, with the clothes still quite wet. The repairmen say to run larger loads, but that's a really poor way to solve what appears to be a design problem. No one else we know with a front-loader has this problem.


  • jmaas9 Apr 14, 2009

    I have (had) this same model number machine. It will be 5 years old in May 2009, but it didn't make it that long. Started making loud banging noises and won't spin fast any more. We also noticed a lot of black and white scum and junk coming out of the drain hose. I talked to a trusted local dealer with repair shop and he confirms that the inner tub bearings are gone and that it is a very expensive repair job. He also said that these front loaders are notorious for bearing problems. He recommended a Speed Queen with a 3 year parts and labor warranty. Speed Queen makes an old fashioned very durable washing machine. They still use metal gears in their transmission. I'll post a review in a few months.

  • fbloweryiii Apr 26, 2009

    i just bought my ge front loader and after washing normal sized load it resets the spin cycle 3-4 times (after the main wash and after each rinse) totaling over a hour of extra washing.I called GE and they sent out a repair man who then told me that the it always tries to redistribut the load. Now after the service call the washer's drum is knocking against the shell of the washer. if i have to i will send the washer back to the store and ask for a new one......

  • robert samples May 11, 2010

    how old is it and did you install it yourself

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6 Suggested Answers

6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SolutionGuy
  • 331 Answers

SOURCE: washer unbalanced on final spin, cannot stop the unbalance

Hi Sparky,
The reason it's out of balance is because the skate plate shoes are worn out and need to be replaced. You'll have to access the washer in order to do this. There's a video available that shows how to do it.

After you have opened up the washer you'll see that the tub is sitting on a three legged pedestal. The shoes are in between the skate plate and the top of the pedestal. Here's a picture (and part number) to illustrate...

bc62875.jpg

Do one shoe at a time by lifting the skate plate off of the pedestal about an inch or so and wedging it there (I use a hammer handle as a wedge). The shoes simply snap into place, so the old ones will have to be snapped out of place first. Use another hammer and tap the shoes out of their sockets from underneath.

NOTE! ---> When you place the new shoe into its' place DO NOT try to snap it in!!! (if you do, you'll break it) Just let it rest in it's place for now. Remove your wedge and allow the full weight of the tub to sit on it. Then move on to the next shoe and repeat.

After all 3 shoes have been replaced it's time to snap them in completely. Do this from the top of the tub. Using your body weight, press down on the tub from above on all three corners (where the shoes are located). This will apply even pressure to the top of the shoe and keep it from breaking. You should have all 3 snapped in now. Use a flashlight and look underneath to verify (you should see the tabs of the shoes poking all the way through the pedestal).

Now all that's left is to rebuild the washer cabinet and start some laundry!

SG

p.s. I know it sounds like a lot of work, but this job can be done easily within an hour and the parts only cost ~$12.00!

Posted on Apr 01, 2009

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  • 619 Answers

SOURCE: Maytag Neptune out of balance on spin cycle

Hi, try to check the spring virator support might pollout from slot or hole connected, some adpter are rusted spring replace it are also available in appliances store.

Posted on Feb 15, 2008

SOURCE: drum off balance

It's either a bad suspension spring or you have a crack in the tub support.

Posted on Jul 15, 2008

  • 1 Answer

SOURCE: frigidaire front load washer model LTF530DS loose drum

I have the same issue with the broken spider...in the us and they say it is $300 for labor and $360 for parts. My washer is only 3+ years old...what can I do?

Posted on Aug 07, 2008

docjohn174
  • 943 Answers

SOURCE: drum makes loud noise when spinning

HI thanks for the question. Frigidaire has a life time warranty. on that part .call them. thanks the appliance doc. please rate my answer. thanks.

Posted on Oct 09, 2008

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2 Answers

Drum knock when spin cycle


Hello.
Noises are common when using a two-in-one washer and dryer, as clicking or whirring is part of the cleaning process during the transition to the next cleaning process. The GE Spacesaver washer and dryer combo uses a top-loading washer stacked beneath the front-loading dryer, and uses an agitator that makes noises throughout the spin cycle. Although whirring or clicking is normal, other noises or malfunction indicates a problem with the washer that requires minor troubleshooting. Professional repair is necessary if the washer continues to experience problems during the spin cycle, as there may be a problem with the washer's agitator.
1 Open the washer's door and check the balance of the load's clothes. Clothes that are unevenly distributed around the agitator cause excessive shaking and result in an imbalance during the spin cycle. Reduce the load's size by removing clothing if the washer's drum is overloaded.
2 Push "Start/Pause" to pause the spin cycle and turn the washer's cycle knob to the "Off" position. Turn the knob to "Spin Only" and press "Start/Pause" to reset the cycle.
3 Turn the wrench counterclockwise or clockwise around the unit's legs to adjust the appliance's balance. The legs are adjustable with the help of a wrench to ensure the unit does not shake while in use. An unleveled unit shakes as it spins, and causes excessive squealing or rattling as it attempts to dry the clothes.
4 Touch "Start/Pause" on the front of the washer's control panel and unplug the washer/dryer unit's power cord from the electric oultlet. Wait two minutes and plug the power cord back into the electric outlet. Push "Start/Pause" to resume the spin cycle.
Thanks.

Nov 08, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My front load GE washer is filling with water and draining but doesnt spin, exept for the first two spins when started


it isnt the door lock or it would not work on the first 2 spin cycles and unless you have huge out of balance loads the door(not lid as lids are only on top loaders) interlock probably isn't at fault. i would cleanout the tub to pump trap inspect the pump for blockage and flush the discharge hose. it doesn't cost a penny to do this and has fixed many front loaders with the same problem

Sep 30, 2011 | GE WCVH6260FWW

1 Answer

It doesn't self balance and spin out all the water from clothes. the clothes are very wet, especially jeans. And the washer rocks bad during the spin cycle.


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning


heatman101

Oct 20, 2010 | GE WSXH208A Front Load Washer

1 Answer

Anytime this machine goes into a spin cycle it is grossly out of balance. we have tried adjusting the load; reducing the size of the load; we have gone to just one towel in the washer and still out of...


Are the locking nuts tight on all 4 legs? If not, tighten all locking nuts after leveling machine. Also, place a glass of water about 18" in front of machine while spinning and see if water moves. If it does, you may have flooring issues.

Sep 11, 2010 | GE Energy Star WCVH6260F Front Load Washer

1 Answer

Off balance


make sure you have all the shipping material out of unit..4 bolts in back and styrofoam under tub if so ,then get a adjustable wrench ,,,put unit in drain spin cycle or spin cycle only..when unit gets to fastest spin ,,thats will come when its about 8 minutes left..tighten each leg lock nut on unit until unit stops vibrating..only turn the lock nut not the leg..only adjust lock nut on legs in high speed spin

Dec 25, 2008 | GE Energy Star WCVH6260F Front Load Washer

1 Answer

GE model WCVH6800JMS front load washer spin cycle


My washer is 1 1/2 years old and I have the same problem.

Nov 11, 2008 | GE WBVH6240F Front Load Washer

1 Answer

Beach towels sopping wet after machine done spinning


The washer will not proceed into high speed spin with just two large beach towels in the basket. The washer is detecting a out of balance condition, and remains in low speed spin. Solution? Try adding more items into the basket. With only two towels, there is not enough mass to balance the washer. With more clothing or towels, there is more items for the machine to balance, and reach full speed spin.

The only other thing that could cause this, would be if the water in the tub is not completely draining in the time allowed. This washe does not have a cleanout, and checking for an obtruction in the pump is difficult. I would go with the more clothes first, then see.


Sep 25, 2008 | GE WSXH208A Front Load Washer

1 Answer

Timing is off


timing is not the probelm off balance load or washer not solid on floor is...front load washer try to balance load as much as possible before full speed spin the 10 min is only and est ..additional time will will be taken trying to balance load and no ge won't do anything about the walking best try getting machine as solid as possible if on pedistal good luck..lower bottom as close to floor as possible both rear legs all the way up adj front legs for solid setting try rocking washer and adj legs till solid..also weak floor?

Jul 08, 2008 | GE WSXH208A Front Load Washer

1 Answer

Washer turns slow loaded or not


front load machines will normaly spin slow on first part of spin cycle this helps distribute load evenly before hi speed spin also if load is extermely off balance ..a large towel with load of light fabrics will never spin to full speed due to off balance produced by wet towel hi speed spin is normaly acheived in last 3-4 min of spin cycle

May 11, 2008 | GE WBVH6240F Front Load Washer

1 Answer

Balancing


This type of thing should not be required. Front load washing machines (well, topload too i guess) will balance themselves out for the spin cycle unless the machine is grossly overloaded.

Good luck.

Apr 15, 2008 | LG WM-2277HW Front Load Washer

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