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Re: paper stucked inside
There are two types of paper jams: 1)A jammed piece of paper at or near a sensor. Or a shred of paper is stuck under a sensor. 2)A paper feed operation that does not send paper into the printer will get reported as a jam it the paper does not reach a sensor in the time that is allotted to reach the sensor.The printer knows that the page is late and suspects a jam occurred prior to the sensor. To determine if there is a “Pick” problem in the tray, place a mark (line or scribble) on the top sheet in the paper tray.Send a print operation to the printer.If a jam is reported, check the tray.If the marked page is still in the tray then you know the paper pick failed. There are dozens of reasons for paper to fail to pick.The simplest fix to try is to remove the paper and fan it to remove any possible static charge causing the paper to stick together. Don
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When trying to print on continuous stationery, the display may show "Online Single Load". This will occur if the printer is expecting to print on single sheet paper even though you may want it to print on continuous paper. To clear the error follow this procedure. •Take the printer off-line by pressing the Online key •Press the Setup key •Press the key under "Paperway" in the display •Select Tractor 1 (or Tractor 2 if fitted/required) •Press the key under "Set" •If the job still refuses to print try loading the printer with a single sheet of paper to clear the command. To do this remove the tractor feed paper and close the cover on top of the tractors but not the outside cover. You will see a guide into which put a single sheet of paper and press the key under "Load" in the display. •The printer should commence printing. If it does not, then press and hold the key under "LF/FF" to eject the single sheet. Now follow the instructions above again to select the Tractor. The display should read "OnLine Tractor Load". Load the tractor fed paper into the Tractors and press the key under "Load". The printer should now be ready to print. Check your software settings for the correct paper path type. Ensure that the display does not show "Manual" otherwise you will have to clear this error in the same manner as you have for Single sheet
Gently pull any jammed paper out from the output tray or sheet feeder.
If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
Load the paper correctly.
Press the stop button to resume printing.
If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
That is usually caused by the paper feed rollers being cover with paper dust. Take a clean cotton pad and alcohol and clean the rollers :turninig each roller as you clean it. if it has a rear dor, open it to get better access to the rollers.
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Check the feeder roller inside the printer for any foreign substance stuck to the roller, this may cause it not to grip properly.
You can also try a few sheets at a time and make sure the paper tray is gripping the paper, but not too hard.
If this fails, the roller may be out of place somewhat, try to reposition it.
Let me know how you get on.