Question about HP Pavilion zd8000 Notebook

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Stop:c0000221 unknown hard errorsystemRootSystem32 tdll.dll I get this error message when installing a brand new hard drive onto a HP laptop.

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  • 21 Answers

  1. UNPLUG THE POWER TO THE COMPUTER
  2. OPEN THE CASE
  3. UNPLUG YOUR HARD DRIVE RIBBON AND POWER CABLES AND PLUG THEM BACK IN.
  4. CLOSE EVERYTHING UP AND PLUG IT BACK IN
  5. POWER IT UP

Posted on Dec 15, 2009

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Posted on Jan 02, 2017

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3 Answers

Error message STOP: c0000221 Unknown Hard Error\SystemRoot\System32\ntdll.dll


its time to take the computer to a friend who can copy the hard drive and reformat you computer and reinstall operating systems back on it. or if you have nothing on the computer you are worried about loosing get the disks that came with it and first reinstall operating systems thats windows or mac. and then after your done install the drivers for it . hope this helps

Apr 14, 2012 | HP Pavilion G60-235DX notebook

1 Answer

I make window on my pc but it take me a error stop:c0000221unknown hard errorsystemrootsystem32 tdll . dll


This problem may occur if the file that is described in the error message is corrupted. The following files are checked for integrity when Microsoft Windows XP starts:
  • All driver files (except those that are loaded by the system loader to start. the computer)
  • All dynamic-link libraries (DLLs), including User, Graphics Device Interface (GDI), Shell, Kernel, Ntdll, Crtdll, and others.
This problem may occur if you install an inappropriate driver for your hardware. For example, you receive one of the error messages that are described in the "Summary" section if you install a MIPS driver on an X86-based computer.

This problem may occur if an Iomega Zip drive is on the same integrated device electronics (IDE) cable as the hard disk drive.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Apr 20, 2010 | Microsoft Windows XP Professional for PC

1 Answer

STOP C0000221 erro de hardware desconhecido systemroot system32 ntdll.dll


You may receive one of the following stop error messages while working on your Windows XP computer.
STOP: C0000221 unknown hard error
Path\File_nameSTOP: 0xC0000221 unknown hard error
C:\Winnt\System32\Ntdll.dll (or another specific file or driver)
STOP: 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
Path\File_name
Note: The error message may be discussed in many different formats-blue screen or message box. It depends on when the corrupt file was detected.
Similarly, you may receive the following STOP messages when a critical system file fails to load on your Windows NT and Windows 2000 computer.
STOP: C0000221 unknown hard error
<path>\<file_name>STOP: 0xC0000221 unknown hard error
c:\winnt\system32\ntdll.dll
Note: Some other drive may also be given in the message.
On Windows 2000 the following error message may display:
STOP: 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
<path>\<file_name>
You usually face this problem when an incorrect driver for one or more hardware is installed on your system. For instance, the error messages described above are displayed when you install a millions of instructions per second (MIPS) driver on a x86 system.
Cause of the Error
This error occurs if the file given in the error message is damaged.
Your Windows XP operating system checks the following files for integrity during system startup:
  • All driver files, excluding the files that loaded using the system loader to start your system .
  • All DLL (Dynamic Link Libraries) on the system. These include, Graphics Driver Interface (GDI), User, Ntdll, Crtdll, Shell, Kernel and several other DLL files on the system.
  • On Windows NT and 2000 computers, all DLLs loaded in the Window server address space are also checked.
The problem may also occur if an Iomega Zip drive is connected to the same cable as your hard disk drive.
Resolution Method
You can resolve this issue by removing the corrupt driver from your computer and then reinstalling a fresh and healthy copy of the driver. You may need to use the Device Manager utility to remove the driver. It is recommended that you clean your registry with the help of a reliable tool, such as RegGenie to ensure that all entries related to the uninstalled driver are removed from the system. After you have completely removed the corrupt driver, restart your system and install a fresh copy of the driver on the system.
If this step does not resolve the problem, you may have to reinstall Windows XP.
It is recommended that you regularly clean your registry with the help of a registry cleaner tool and perform antivirus and antispyware scan using tools, such as Antivirus Plus and StopZilla to prevent such errors from occurring on your system.

GOOD LUCK :-)

Feb 03, 2010 | Intel Computers & Internet

2 Answers

When i start my computer i get this message: stop: c0000221 UNKNOWN HARD ERROR /SYSTEMROOT/SYSTEM32/NTDLL.DLL what can i do?


I have a wipro laptop. i install windows Xp .But my system could show the operating system error . Then I am reinstalled Windows Xp. But the system will turnoff.

Dec 16, 2009 | Acer Aspire 5050-3242 Notebook

2 Answers

Stop:c0000221 unknown hard error\systemRoot\System32\ntdll.dll I get this error message when installing a brand new hard drive onto a Dell d610 laptop. This message appears when setup is starting windows


Hello cluikart,

Here are a couple of links that might give you an idea about the windows stop error. I hope the information on these sites can help you resolve the problem:
1). Annoyances.org: http://www.annoyances.org/exec/forum/winxp/t1030972927
2). Microsoft Support: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314474

I thank you for giving a rating to this solution if it has been helpful.

Have a great day,
martyshaw562

Jul 27, 2009 | HP Pavilion zd8000 Notebook

1 Answer

Blue screen on my laptop


Hi vkdelaossa

That error occurs if you have installed an inappropriate driver or the .dll named in the error has become corrupt.

To fix it you would need to a Repair Install of the Operating System.

If you are not sure how to do this then please reply with following details

Do you have either a Operating System installation disk or a Recovery Disk from the manufacturer of the laptop ?(you might have been prompted to create this the first time you used the laptop)
What make and model is your laptop?

May 15, 2009 | HP Computers & Internet

1 Answer

C0000221 Unknown Hard Error\System32\ntdll.dll


From MS's KB:

http://support.microsoft.com/kb/314474


Feb 06, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

Unknown Hard Error


It's probably a corrupted file on the hard drive due a variety of reasons. A simple defrag might fix it but it's unlikely, so it is probably preferable to a Repair function from your XP install CD. These kinds of errors with XP were not uncommon. After the Repair assuming it works and I'm fairly certain that it will, defrag your hard drive and then start getting the new updates for your system.
Illustrated procedures located here

Aug 26, 2008 | ASUS P4VP-MX Motherboard

1 Answer

Stop Error: c0000221


This issue may occur if any of the following conditions exist: • A damaged file exists in the folder in which Windows is installed, and this file is not overwritten during Setup. For example, if you receive the error message that references the User32.dll file, the User32.dll file may be damaged. • One or more of the random access memory (RAM) modules that are installed in your computer is faulty, or the RAM configuration is incompatible

RESOLUTION loadTOCNode(1, 'resolution'); To resolve this behavior, use one of the following methods. Method 1: Extract a New Copy of the User32.dll File from the Windows XP CD loadTOCNode(2, 'resolution'); Extract a new copy of the User32.dll file from the Windows XP CD to the drive:\Windows\System32 folder on your hard disk, where drive is the drive on which Windows is installed: 1. Insert a Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98 Startup disk into your computer, and then restart the computer.

NOTE: For additional information about what to do if you do not have a Windows Millennium Edition or Windows 98 Startup disk, click the following article numbers to view the articles in the Microsoft Knowledge Base: 186300 (http://support.microsoft.com/kb/186300/EN-US/) How to Create a Windows 98 Startup Disk from MS-DOS 267287 (http://support.microsoft.com/kb/267287/EN-US/) How to Create a Startup Disk in Windows Me 2. When the Windows Startup menu appears, use the ARROW keys to select Start Computer with CD-ROM Support, and then press ENTER. 3. Make a note of the drive letter of your CD-ROM drive. 4. Rename the User32.dll file to User32.old. To do so, type the following lines at the command prompt, pressing ENTER after each line, where Drive is the drive on which Windows is installed: Drive:
cd windows\system32
ren user32.dll user32.old 5. Insert the Windows XP CD into your CD-ROM or DVD-ROM drive. 6. Extract a new copy of the User32.dll file from the Windows XP CD to the Windows\System32 folder on your hard disk. To do so, type the following lines at a command prompt, pressing ENTER after each line, where CDROMDrive is the drive letter of the CD-ROM or DVD-ROM drive that contains the Windows XP CD-ROM, and Drive is the drive on which Windows is installed: a:
extract CDROMDrive:\i386\user32.dl_ Drive:\windows\system32\user32.dllFor example, if your CD-ROM is drive E and Windows is installed on drive C, type extract e:\i386\user32.dl_ c:\windows\system32\user32.dll, and then press ENTER. 7. Remove the Windows 98 or Windows Millennium Edition startup disk from your computer, and then restart the computer.
Method 2: Remove or Replace the Faulty RAM loadTOCNode(2, 'resolution'); Remove the memory modules that are installed in your computer, leaving enough RAM for the computer to start and run Windows. Restart the computer, and then run Setup again.

For additional information about Windows XP RAM requirements, click the following article number to view the article in the Microsoft Knowledge Base: 314865 (http://support.microsoft.com/kb/314865/EN-US/) System Requirements for Windows XP Operating Systems If the issue is not resolved, remove a different memory module. To identify the specific memory module that is not working correctly, you may have to restart your computer more than one time.

For information about how to add and remove RAM to the computer, contact the manufacturer of the computer, or view the documentation that is included with your computer.
Method 3: Install Windows to a Different Folder loadTOCNode(2, 'resolution'); NOTE: Before you install Windows to a different folder, first try the troubleshooting procedures in the following article in the Microsoft Knowledge Base: 310064 (http://support.microsoft.com/kb/310064/EN-US/) HOW TO: Troubleshoot Windows XP Setup Problems During Installation When You Upgrade from Windows 98 or Windows Me If the issue is not resolved by using the troubleshooting procedures in 310064, install Windows to a different folder. For more information about how to do this, see the "Installing to a New Folder" section of the following article in the Microsoft Knowledge Base: 316941 (http://support.microsoft.com/kb/316941/EN-US/) HOW TO: Install Windows XP MORE INFORMATION loadTOCNode(1, 'moreinformation'); For additional information about how to troubleshoot "STOP: C0000221 error messages", click the article number below to view the article in the Microsoft Knowledge Base: 314474 (http://support.microsoft.com/kb/314474/EN-US/) "STOP: C0000221 Unknown Hard Error" or "STOP: C0000221 STATUS_IMAGE_ CHECKSUM_MISMATCH" Error Message Occurs For additional information about upgrading to Windows XP, click the article number below to view the article in the Microsoft Knowledge Base: 316639 (http://support.microsoft.com/kb/316639/EN-US/) HOW TO: Prepare to Upgrade Windows 98 or Windows Millennium Edition to Windows XP For additional information about how to troubleshoot startup problems in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base: 308041 (http://support.microsoft.com/kb/308041/EN-US/) Resources for Troubleshooting Startup Problems in Windows XP For additional information about Windows XP Setup, click the article numbers below to view the articles in the Microsoft Knowledge Base: 306824 (http://support.microsoft.com/kb/306824/EN-US/) Release Notes for Windows XP Setup Contained in the Home.txt File 286463 (http://support.microsoft.com/kb/286463/EN-US/) Release Notes for Windows XP Setup Contained in the Pro.txt File 286647 (http://support.microsoft.com/kb/286647/EN-US/) Windows XP Read1st.txt File Contents For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 (http://support.microsoft.com/kb/65416/EN-US/) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/) Hardware and Software Third-Party Vendor Contact List, Q-ZMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Let me know if u got help and rate me as fixya please!!!

Mar 30, 2008 | Compaq Evo N1000C Notebook

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