Question about Citrix GoToMeeting

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Gotomeeting is not Installing

I m trying to install the gotomeeting software in vista but it is not letting me install after downloading it manually i start it's setup but after finishing setup when it is about to launch it says " Installer could find a suitable folder to install into"

send me the solution please

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  • Anonymous Mar 18, 2014

    koti

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I'd say ditch GoToMeeting for a service that doesn't require a download. Check out Voxwire: http:voxwire.com

Good luck!

Posted on Dec 14, 2009

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Posted on Jan 02, 2017

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1 Answer

Gotomeeting recording not playing in windows 8


Do you mean that the video file recorded by gotomeeting couldn't be played on your Windows 8? You should pay attention to its format, the gotomeeting video file is not supported by the most of players. If sometimes you need to review your gotomeeting video, you'd better to use other screen recorders which could record your session in common formats, such as MP4, AVI, WMV, etc. There're many free screen recorders could do this, like CamStudio and oCam. Besides, I can offer you a guide about how to use a useful application to record gotomeeting.
How to Record GoToMeeting Session with Good Quality

Mar 23, 2014 | Citrix GoToMeeting

1 Answer

When trying to enter a meeting code for a gotomeeting, it then tells me there is an unexpected error. Please try again. I have confirmed that this IS the correct number.


I had this issue as well and I ended up having to delete the C:\Program Files\Citrix\GoToMeeting folder because it had some old cached versions of GoToMeeting. After that it worked fine.

Apr 29, 2011 | Citrix GoToMeeting

1 Answer

When I try to download the go to meeting codec I get the following installation error.. Could not locate a suitable folder to install into. What can I do to fix this??


Hi, I work for Citrix. Please contact our free support http://support.gotomeeting.com
Thanks,
Glenn Dobson | Community Leader, Social Media

Jul 07, 2010 | Citrix GoToMeeting

1 Answer

Application error for GoToMeeting


Thaire765: Please give us a call 24/7 at GoToMeeting support and we'll help you solve the mystery.

Jan 20, 2010 | Citrix GoToMeeting

2 Answers

How to Download G2M3 Codec for Gotomeeting?


Yeah, I've had this issue too. I was able to get the g2m3 codec from here:
http://onlinemeeting.lefora.com/2009/12/08/g2m3-codec-download

Jan 12, 2010 | Citrix GoToMeeting

4 Answers

INSTALL ERROR - THE INSTALLER COULD NOT LOCATE A SUITABLE FOLDER TO INSTALL INTO


Try this:

The issue seems to be related to a Windows Security Update. Our engineers are working on this.

Can I get you to ask your client to try the following:

After clicking the link to join your meeting.

Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop.

Next, right click on the icon and select “Run As…”

Finally, DESELECT the option to “Protect my computer from unauthorized program activity.”

And select OK.

You should be able to connect into the meeting.

You can also try joining the meeting through a different browser such as firefox.

Dec 10, 2009 | Citrix GoToMeeting

1 Answer

Loader Error - GoTo Meeting GoToMeeting failed to start, or exited with an error. Please try again.


Huh. I usually wouldn't do this but I suggest using a different remote assistance program. Here's a great one that I suggest for you. It's called TeamViewer, you can do everything you could do on GoToMeeting. I hope it helps and I'm sure you'll be happy with it.

Download: TeamViewer.com

Thanks,
Brandonmxb

Dec 08, 2009 | Citrix GoToMeeting

2 Answers

Cannot connect as a guest with gotomeeting/gotowebinar


My name is Chris and I work for Citrix Online supporting GoToMeeting and GoToWebinar. We're sorry to hear you are having trouble connecting to a GoToMeeting/Webinar session, but we have some helpful tips should you choose to try and join again:

- If you are unable to connect, exit from the GoToMeeting software completely, and then visit http://www.gotomeeting.com/wizard to download the latest connection wizard.
- Run the connection wizard on your PC, if it tells you that Good connection settings were found, then reboot your PC. If no good connections were found, please give us a call (800-263-6317)
- Once your computer reboots, try to join the meeting again.
- If you continue to have issues, please call us (800-263-6317)

I hope this proves helpful to you. Please let us know if there is anything else we can assist you with while trying to use our products.

May 16, 2009 | HP Pavilion dv6000z Notebook

5 Answers

Not able to install Citrix GoToMeeting


Hi!
I am a Vista user and did have the same issue, so here what I did in order not to have this annoying error (I am not sure what action specifically did the trick):
1) Did it via Firefox (make sure you have the latest one);
2) Go to java.com and install the latest java update;
3) Go to gotomeeting.com->Login->re-install software->download manually and save g2m_download.exe file;
4) Now do Unblock and Apply in g2m_download.exe file property General tab;
5) Then Vista users need to disable UAC, I suppose this is the same as "Uncheck the “Protect my computer …”" (Go to "Control Panel" and type "UAC" into the search box. This will bring up the link: "Turn User Account Control (UAC) on or off." Click it. Uncheck the box next to "Use UAC to help protect my computer" then click OK. Restart.);
6) After restart right click on g2m_download.exe and "run as administrator".
Thats it!

Jan 16, 2009 | Citrix GoToMeeting

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