Question about Whirlpool GH6177XPS Microwave Oven

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Whirlpool microwave model GH6177xps-3.\r\n

Whirlpool microwave model GH6177xps-3.
I came up under the microwave door, hit my head and knocked the door off the hinge. I put the door back on the hinge, put the pin into the hole (to hold it on) and then started to use it. When I opened the door again, the pin came out and door fell off again.

Fixya told me to replace the hinge (part #6 on diagram) so ordered it but it is not the part that is broken.

The part that appears to be broken is inside the door. The pin just won't stay pushed into the broken part.

I need to get it fixed correctly this time.

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  • mpd7777 Dec 12, 2009

    The part that holds the pin in place (inside the door) appears to be the part broken. I need to take the door apart in order to take a picture of the broken piece. Can you tell me how to do this?



  • mpd7777 Dec 12, 2009

    Ok. We pried the door panel off and found the problem. A small clip that holds the pin in place was bent. It came loose and we straightened it out. Now I don't know how to get the clip back to the proper place. Any fix for this or do I need to buy a new door?


  • mpd7777 Dec 13, 2009

    Thanks for your help. The video was great.



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Alright since (part #6) isn't a perfect part number, I would believe that you were shipped two metal brackets but most likely a non-metal part broke if anything. If you can take a picture of the part that is broken, then I can tell you what part to order otherwise if you can pick out the part from the following diagram, then you can do it on your own from the following website.

You can send a picture to my email at and I will post back what part here.

Let me know how this works out for you.


Posted on Dec 12, 2009

  • Benjamin Patri
    Benjamin Patri Dec 12, 2009

    The door comes part quite easily, check out the video below, you just need a flat knife edge or screwdriver to pry off the inner piece to start with.

  • Benjamin Patri
    Benjamin Patri Dec 12, 2009

    If that's all that is wrong, just take it to a repair shop that sells appliances and they should be able to easily fix it for you without having to buy anything else.



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Posted on Jan 02, 2017


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see the information and use with common sense. God bless you
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It may be a bad door switch or mount, or maybe a relay on the control board is sticking.

First, see our safety info here.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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My whirlpool microwave will not heat. Model no gh6177xps-4. was working last night.

Did you search this site for this problem? I have posted a answer to this site several times.

My response is please check the door safety interlock switches. These switches fail because we (count me in the number) open the door while the oven is running. Eventually, they arc enough and fail. When they fail, the oven doesn't know the door is shut and will not turn on the magnatron. Forget what you know about the door. The oven needs to know.

Thanks for your interest in

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I would consult the manual or contact the manufacturer or installer.

We're happy to help and we appreciate your thoughtful rating of our answer.

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