Question about Hotpoint Ariston Aquarius WD420 Front Load All-in-One Washer/Dryer

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Hose connected to pump blocked, now clean but machine still not emptying or spinning.

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  • 3,463 Answers

Make sure that you can actually see or hear the pump working.
If it is, then could be a blockage in the hose from the pump to the waste discharge outlet.
The other possibility is that although the pump may appear to be working,it could be the impellor is loose or worn in the pump.
Hope this helps.

Posted on Dec 12, 2009

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1 Answer

Wm240


you proberly have a blockage in the sump filter to the pump or your pump has gone to check the sump hose take the botom back pannel off you will see the pump and the sump hose that connects to the drum take off and clean out also make sure there is nothing blocking the pump

Dec 13, 2011 | Hotpoint Washing Machines

1 Answer

My washer machine keeps displaying OE. We have checked all the hoses, and everything seems fine. Will not empty water or finish cycle


Error Message : the OE is (outlet error).

1) If OE error occurs, clean & empty the filter.
2) If this doesn't solve the problem, and it won't drain, then provided that you can hear the pump spinning (the normal whirring the machine makes that should be accompanied by the water going down the drain) then the hose pipe leading to the pump is probably blocked.

I'm sure a lot of dodgy service people might just charge you for a new pump & labor, but if you can hear the pump spinning then you just need to remove the blockage.

Good luck!

Aug 12, 2010 | LG WM-1832C Front Load Washer

1 Answer

Washer does spin and it makes a weird noise


Not familiar with model but must cases its the drain pump blocked. water needs lowered before spin cycle works. Lay drain hose out the door to empty. Drain pump is down bottom beside where this hose comes out. Undo the filter bung there and clean out

Dec 13, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My machine wont drain or spin. if i maually empty, it will eventually start a wool wash but then says error e20 but filter is clean and no kinks or blockage in drain pipe. should i replace outlet pump?


Do the following.

1. Switch off the machine, unplug or disconnect the mains AC power to the machine and turn off the water supply to the machine.
2. Remove the filter access panel.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.

7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Nov 13, 2009 | Zanussi WJD1667W Front Load Washer / Dryer

2 Answers

Top loader washer will spin but not empty water. Please advise.


Do the following.

  1. Switch off the machine, unplug or disconnect the mains power to the machine and turn off the water supply to the machine.
  2. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
  3. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
  4. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
  5. Reconnect the power and switch the machine on.
If the problem persists then do the following.

  1. Switch off the machine and disconnect the mains power.
  2. Check the electrical connections at the pump and make sure it is operational.
  3. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
  4. Makes sure the pump appears clear and that the impeller looks in good condition.
  5. Reconnect the hoses and then reconnect power and switch the machine on.
  6. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Nov 08, 2009 | Maytag Washing Machines

2 Answers

Bosch WFF 2001 has finished a wash cycle but the water will not drain or spin away, cannot open the door. There is no apparent filter trap to empty, help!


Do the following.

  1. Switch off the machine, unplug or disconnect the mains power to the machine and turn off the water supply to the machine.
  2. Remove the access panel on the lower right front of the machine.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Nov 06, 2009 | Bosch Axxis WFL 2060 Front Load Washer

1 Answer

The spin cycle does not always work. You may have


Two things to look at:

Do the following.

  1. Switch off the machine and disconnect the mains power.
  2. Remove the access panel on the lower right front of the machine.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Also check the lid switch mechanism at the top rear of the machine. It may have come loose and need relocating or may be faulty. If this swicth and mechanism fails it cuts the system power to the main motor and will not allow the machine to turn until it is corrected.

Oct 25, 2009 | Maytag Performa PAV2200

1 Answer

Front load waher will not drain


Hi, your washer water pump, could be burnt out, or clogged up, but first check drain hose for kink, remove back of machine, locate water pump, device that your drain hose are connected to, remove all hoses, pump from washer, and clean, sometimes foreign objects get into it, and prevent pump impeller from spinning, also check water pump winding (coil) with ohm tester, place tester lead, one on each terminal on pump (motor) if you hear beep sound, pump motor o/k, if not, pump burnt out, replace it, but first remove pump, and clean it. after cleaning replace pump, try machine. you could put drain hose, close to floor, into buck, and water will empty by gravity, if water is not emptying, that's evidence your water pump is block, small object (handkerchief, coins etc.) gets into them, from time to time, first clean your water pump, `and check for kink, in drain hoses. . always disconnect power, before attempting any repairs. good luck.

Aug 13, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Hotpoint wma37 washes clothes ok but wont drain or spin


the hotpoint has a saftey factor built into it if the water does not drain it will not spin , the fault is the pump is blocked or broke or the sump hose is block this leads into the pump

to fix take the drain hose the grey one and put it in to a bucket and it will empty the water

if not the sump hose is blocked

if it emptys lie the machine on its side if poss with power off , if it will not lie on its side disconect the water hoses

look under the machine u should see the pump and the sump hose u can remoe this hose put lots of old towels down to catch the water check in side the sump hose for blockages

the pump this on the new models has hex bit screws on it to open check to see if it move freely it should spring back slightly

try this any problems let me know the model number

Jun 28, 2009 | Washing Machines

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