Question about Hotpoint Ariston Aquarius WD420 Front Load All-in-One Washer/Dryer

1 Answer

Hose connected to pump blocked, now clean but machine still not emptying or spinning.

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  • Hotpoint Master
  • 3,463 Answers

Make sure that you can actually see or hear the pump working.
If it is, then could be a blockage in the hose from the pump to the waste discharge outlet.
The other possibility is that although the pump may appear to be working,it could be the impellor is loose or worn in the pump.
Hope this helps.

Posted on Dec 12, 2009

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1 Answer

Wm240


you proberly have a blockage in the sump filter to the pump or your pump has gone to check the sump hose take the botom back pannel off you will see the pump and the sump hose that connects to the drum take off and clean out also make sure there is nothing blocking the pump

Dec 13, 2011 | Hotpoint Washing Machines

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AEG Electrolux Lavamat 50600 is not spinning here are a few work throughs


Download manual
First off that was a link to the online user manual. If this was the first time using the machine did you follow the recommended first time use procedure by following these steps:
Before using your machine for the first time
0 Slightly pull the detergent compartment out of the control panel.
0 Pour about 1 liter of water through the detergent compartment into the washing machine.
When this has been done the ?KO lock can function correctly.
0 Run a wash cycle without laundry (COTTONS 95, with half the amount of washing powder).
This removes any residues from the drum which may have been left during manufacture.

If you have used this prior to the problem occurring try this:
The issues for not spinning are numerous as to what may cause this and it appears to be a lot but most of it is rather simple :
If there is water in the drum you need to follow the pump out procedure and remove water in the drum. Then there may be a "Bend" in the inlet hose. If there is water reaching the drum this is the possible causes and simple to check:
Water is leaking out from under the washing machine.
Fabric softener is not added, compartment for fabric softener is filled with water.
Appliance does not spin, water in the drum.
Washing has not been spun sufficiently, there is water left in the drum.
Door cannot be opened.
The rinse water is cloudy.Possible cause
The inlet hose connection is not tight.
The inlet hose has a leak.
The drain pump cover is not tight.
Washing is caught in the door.
Suction cap in the fabric softener compartment is not correctly fitted or is blocked.
RINSE HOLD selected.
SOAKING program is terminated.
There is a "Bend" in the outlet hose.
Maximum pumping height (drain height 1 m from the position of the machine) is exceeded.
Drain pump is blocked.
The water drainage system is blocked.
The door is locked due to safety reasons
Probably caused by a washing powder with a high silicate content.
Troubleshooting these are the remedies:
Tighten the inlet hose connection.
Check the inlet hose and if necessary replace it.
Tighten cover by turning clockwise.
Abort the program, remove the washing caught in the door, start a new program.
Clean the detergent compartment, fit the suction cap on firmly.
Deselect RINSE HOLD.
Pump out water and set the main wash cycle as desired.
Eliminate the Bend ( it would not allow me to use the proper word here see manual.)
Please contact AEG Service Force Centre, it has a retro- kit available for pump heights above 1 m.
I would definitely try this as it appears to the reset procedure for this machine:
Switch off the machine and pull the plug out of the socket
I would say no less than 20 minutes
but do this while waiting further:
clean the drain pump.
Clean the blockage
Carrying out an emergency emptying
1 Warning! Isolate the washing machine from the main supply before the emergency emptying!
If the washing machine no longer pumps out the water an emergency emptying must be carried out.
Warning! The water, which flows out of the emergency emptying hose can be hot.
First allow the water to cool down before emergency emptying!
0 Put down a flat container to catch the water draining out.
0 Pull down the flap in the left corner of the base strip and remove it.
0 Release the emergency emptying hose from its holder.
0 Pull the emergency emptying hose out a little.
0 Place a container underneath to catch the water.
0 Release the plug of the emergency emptying hose by turning it anti-clockwise and pull it out.
The water will drain out. Depending on the amount of water, it may be necessary to empty the container catching the water several times.
To do this, temporarily close the emergency emptying hose again with the plug. When the water has drained out completely:
0 Push and twist the plug firmly back into the emergency emptying hose.
0 Push the emergency emptying hose back in a little and let it catch onto the holder.
0 Replace the flap in the base plate and close it. When the washing machine is completely empty, the ?KO lock can no longer function correctly. Therefore before the next wash pour in approx 1 liter of water (pour it in through the washing powder compartment)
steps to Clean the drain pump
1 Warning! Switch off the washing machine and pull the plug out of the socket before cleaning the drain pump!
0 First carry out an emergency emptying (see section "Carrying out an emergency emptying").
0 Place a towel on the floor in front of the cover of the drain pump. Surplus water may flow out. 0 Unscrew the cover of the drain pump by twisting it anti-clockwise and pull it out.
0 Remove any foreign bodies which maybe in the pump housing.
0 Check whether the impeller of the pump can be turned. (It is normal forthe pump to turn in steps.) If the impeller cannot be turned at all please contact your local AEG Service Force Center.
0 Replace the cover (insert the ridges on the cover into the guiding slots)and screw on tightly in a clockwise direction.
0 Close the emergency emptying hose, push it in and twist.
0 Close the flap. I sure hope this helps a few people especially the one who I posted this for initially. GOOD Luck! If none of these suggestions work then best to call AEG for servicing, I strongly believe that the Bend in the inlet hose or the drain pump most likely the culprit and or any one of the other issues may well resolve the spin malfunction as well as possibly the main computer may have been goofed due to a slight power surge which unplugging from electric and turning off water for 30 minutes is the basic reset procedure for most electronics ( not all ;but most) while working through these steps should not hurt a thing.

on Dec 26, 2014 | Washing Machines

1 Answer

My washer machine keeps displaying OE. We have checked all the hoses, and everything seems fine. Will not empty water or finish cycle


Error Message : the OE is (outlet error).

1) If OE error occurs, clean & empty the filter.
2) If this doesn't solve the problem, and it won't drain, then provided that you can hear the pump spinning (the normal whirring the machine makes that should be accompanied by the water going down the drain) then the hose pipe leading to the pump is probably blocked.

I'm sure a lot of dodgy service people might just charge you for a new pump & labor, but if you can hear the pump spinning then you just need to remove the blockage.

Good luck!

Aug 12, 2010 | LG WM-1832C Front Load Washer

1 Answer

Washer does spin and it makes a weird noise


Not familiar with model but must cases its the drain pump blocked. water needs lowered before spin cycle works. Lay drain hose out the door to empty. Drain pump is down bottom beside where this hose comes out. Undo the filter bung there and clean out

Dec 13, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

My machine wont drain or spin. if i maually empty, it will eventually start a wool wash but then says error e20 but filter is clean and no kinks or blockage in drain pipe. should i replace outlet pump?


Do the following.

1. Switch off the machine, unplug or disconnect the mains AC power to the machine and turn off the water supply to the machine.
2. Remove the filter access panel.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.

7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Nov 13, 2009 | Zanussi WJD1667W Front Load Washer / Dryer

2 Answers

Top loader washer will spin but not empty water. Please advise.


Do the following.

  1. Switch off the machine, unplug or disconnect the mains power to the machine and turn off the water supply to the machine.
  2. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
  3. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
  4. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
  5. Reconnect the power and switch the machine on.
If the problem persists then do the following.

  1. Switch off the machine and disconnect the mains power.
  2. Check the electrical connections at the pump and make sure it is operational.
  3. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
  4. Makes sure the pump appears clear and that the impeller looks in good condition.
  5. Reconnect the hoses and then reconnect power and switch the machine on.
  6. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Nov 08, 2009 | Maytag Washing Machines

2 Answers

Bosch WFF 2001 has finished a wash cycle but the water will not drain or spin away, cannot open the door. There is no apparent filter trap to empty, help!


Do the following.

  1. Switch off the machine, unplug or disconnect the mains power to the machine and turn off the water supply to the machine.
  2. Remove the access panel on the lower right front of the machine.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Nov 06, 2009 | Bosch Axxis WFL 2060 Front Load Washer

1 Answer

The spin cycle does not always work. You may have


Two things to look at:

Do the following.

  1. Switch off the machine and disconnect the mains power.
  2. Remove the access panel on the lower right front of the machine.
3. Remove the filter and make sure that the filter is not blocked and is clean and clear of all debris. Clean as required. Note that depending on the machine type you may get a lot of water coming out of the filter when you remove it if the machine has not drained successfully. Note that if the machine has stopped and not fully drained then you may be able to drain out the excess water by removing or disconnecting the waste hose and laying it on the ground in a tray. It may take a few minutes to empty but it will save a small flood.
4. Proceed by checking the drain hose for proper connection and kinks and make sure that it is not blocked.
5. Also check that the main waste drain pipe, if you use one, is not blocked and clean if required.
6. Reconnect the power and switch the machine on.
If the problem persists then do the following.
7. Switch off the machine and disconnect the mains power.
8. Check the electrical connections at the pump and make sure it is operational.
9. Remove the connecting hoses, and expect water to drain out and make sure the pipes are not blocked with debris or any object blockage.
10. Makes sure the pump appears clear and that the impeller looks in good condition.
11. Reconnect the hoses and then reconnect power and switch the machine on.
12. If problem has not been corrected, then remove the pump and check that the drive coupling to the motor is OK and that the motor turns OK. If all is well then replace the pump.

Also check the lid switch mechanism at the top rear of the machine. It may have come loose and need relocating or may be faulty. If this swicth and mechanism fails it cuts the system power to the main motor and will not allow the machine to turn until it is corrected.

Oct 25, 2009 | Maytag Performa PAV2200

1 Answer

Front load waher will not drain


Hi, your washer water pump, could be burnt out, or clogged up, but first check drain hose for kink, remove back of machine, locate water pump, device that your drain hose are connected to, remove all hoses, pump from washer, and clean, sometimes foreign objects get into it, and prevent pump impeller from spinning, also check water pump winding (coil) with ohm tester, place tester lead, one on each terminal on pump (motor) if you hear beep sound, pump motor o/k, if not, pump burnt out, replace it, but first remove pump, and clean it. after cleaning replace pump, try machine. you could put drain hose, close to floor, into buck, and water will empty by gravity, if water is not emptying, that's evidence your water pump is block, small object (handkerchief, coins etc.) gets into them, from time to time, first clean your water pump, `and check for kink, in drain hoses. . always disconnect power, before attempting any repairs. good luck.

Aug 13, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Hotpoint wma37 washes clothes ok but wont drain or spin


the hotpoint has a saftey factor built into it if the water does not drain it will not spin , the fault is the pump is blocked or broke or the sump hose is block this leads into the pump

to fix take the drain hose the grey one and put it in to a bucket and it will empty the water

if not the sump hose is blocked

if it emptys lie the machine on its side if poss with power off , if it will not lie on its side disconect the water hoses

look under the machine u should see the pump and the sump hose u can remoe this hose put lots of old towels down to catch the water check in side the sump hose for blockages

the pump this on the new models has hex bit screws on it to open check to see if it move freely it should spring back slightly

try this any problems let me know the model number

Jun 28, 2009 | Washing Machines

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