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Door will not open on hotpoint wd420 washing machine door locked light not on

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Turn off the power and isolate the water supply, Move the machine in to the middle of a room - you need some space. If you then rock the washing machine backwards, there is a door release. It's extremely hard to reach, about level with the lock, so make sure the machine is both stable and that someone is with you to ensure the machine doesn't fall and crush you to death!

It basically looks like an little electronic panel, in the middle of which you can see a steel knoble. Press with some force, and the catch will release.

This just happened to ours, and the actual lock is broken, so that was why we couldn't open the door. Yours might have a similar fault. The mechanism is partially plastic and it looks like the plastic sheared off and then the electric release no longer pulls the catch in to the position where it will release.

Posted on Dec 08, 2010

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SOURCE: Hotpoint wd420 clunking noises

Perhaps you are putting to much in it, poor machine, give it a break in its old age! All the Best -the Yeti PS leave room for the water!

Posted on May 17, 2009

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Perhaps you are putting to much in it, poor machine, give it a break in its old age! All the Best -the Yeti PS leave room for the water!

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best you open the back and take a look at the filter before calling out hotpoint - might save you 100 pound call out charge.


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