Question about Hotpoint Washing Machines
Turn off the power and isolate the water supply, Move the machine in to the middle of a room - you need some space. If you then rock the washing machine backwards, there is a door release. It's extremely hard to reach, about level with the lock, so make sure the machine is both stable and that someone is with you to ensure the machine doesn't fall and crush you to death!
It basically looks like an little electronic panel, in the middle of which you can see a steel knoble. Press with some force, and the catch will release.
This just happened to ours, and the actual lock is broken, so that was why we couldn't open the door. Yours might have a similar fault. The mechanism is partially plastic and it looks like the plastic sheared off and then the electric release no longer pulls the catch in to the position where it will release.
Posted on Dec 08, 2010
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Posted on Jan 02, 2017
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