Question about Epson Stylus Photo RX700 All-In-One InkJet Printer

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HELP my epson RX700 has had a nervous breakdown and I'll be joining it soon

For some strange reason it no longer sees the cd/dvd tray and just keeps asking me to readjust it then restart the print. It was fine and this literally happened between printing one cd and the next. I've tried every thing I can think of including uninstalling and then reinstalling all the drivers and the print CD software program provided for this process. Can anyone help because I dont have a repair popint here and it has just dropped out of the warrenty by about 3 months.

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  • macfan1950 Mar 01, 2008

    My RX700 just developed the same problem.  I open the CD/DVD tray holder, put a CD in the tray, insert the tray as shown and when I try printing, I get the message:

    "Error.  There is no CD/DVD tray.  Please check it and press the Color button."

    I've tried powering off the print and resetting it to the factory settings.

    So far, no joy.



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OK, I found a recommended solution on this site for the Epxon RX200 printer that worked.  See:
The suggestion was to clean the white marks on the CD/DVD tray then clean the exit rollers with windex.  I cleaned the white marks, but no joy.  
Then I cleaned the exit rollers.  I got to them by opening the top part of the printer so I could see the back part of the CD/DVD tray when it's inserted.  The rollers I cleaned are small gray rollers near the back of the inside and just under smaller black rollers.  I sprayed windex on a small cloth, then used the cloth on the rollers.
Once the gray rollers were clean and the windex dried, the printer recognized the tray again.  

Posted on Mar 01, 2008

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Mine did the same. What i did was half way though a head clean I unpowered the rx700 by pulling out the mains lead. Then after a few minutes pulled it back in. The printer reset it self then worked fine.

Posted on Feb 28, 2008


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Epson rx700 error: printer error occured please see me!

Review online guide and trouble shooting for suggestions.

The manuals,online guide and trouble shooting sections could help you resolve your problem. Contact support has a chat facility on some pages that may help.

Click this Link

Under Select a Product Range
Choose MultiFunction Printers4.gif on the webpage1.gif
Under Select a Product
Choose Stylus RX700 on the webpage
Under Select an OS
Choose the operating system1.gif on the machine where you will install the printer on the webpage
Click Confirm Selection

The manuals and documentation link will allow you to download manuals that were on your CD ROM

you may want to bookmark the online guide, if present, to help with future problems -- that probably was not on the CD

Click the back button on the browser

click the Drivers and Software Link

This allows you to download software files that were probably on your installation CD

Click the back button on the browser again

Trouble Shooting and Contact Support could be an interesting link in the future too when and if you have problems.

I hope this helps

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