Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

2 Answers

We have two problems: the bottom part of freezer built with ice and the freezer gets warm, especially on a top shelf. Second problem: ice maker is working, but water dispenser is not. I am not sure if above problems are related. Also, we tried to run the self, but a result show 1 or 4 instead of P or F. Thanks

Posted by on

  • info78118 Dec 12, 2009

    Thank you for your reply. Since I am Mechanical Engineer myself, I believe I can do some testing myself as long as you can supply me with the testing instructions.

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,070 Answers

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can’t flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad it can prevent the heater from coming on OR it won’t turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.With an ohm meter it should show continuity when cold and none when warm.You can also bypass the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

The defrost heater is located on the evaporator. It is in a tube which is at the bottom and can also go up the sides of the evaporator. On some types you can see a burnt spot if it’s bad. With an ohm meter it should show continuity from end to end when disconnected from the wiring in the freezer. You can also test the wiring for voltage when it’s in the defrost mode.

If you have a defrost timer you can test it. It can be located under the fridge behind the kick panel on the front. Some are in the fridge with the controls at the top. You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer because that means the timer is not running. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.

If you have an adaptive defrost control instead of a timer, replace it if the heater and thermostat test good. It is located in the fridge with the controls in some models and on the back in others. Normal 0 MicrosoftInternetExplorer4
/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";}

Posted on Dec 12, 2009

  • Charles T Nevin
    Charles T Nevin Dec 12, 2009







    Normal
    0







    MicrosoftInternetExplorer4






    /* Style Definitions */
    table.MsoNormalTable
    {mso-style-name:"Table Normal";
    mso-tstyle-rowband-size:0;
    mso-tstyle-colband-size:0;
    mso-style-noshow:yes;
    mso-style-parent:"";
    mso-padding-alt:0in 5.4pt 0in 5.4pt;
    mso-para-margin:0in;
    mso-para-margin-bottom:.0001pt;
    mso-pagination:widow-orphan;
    font-size:10.0pt;
    font-family:"Times New Roman";
    mso-fareast-font-family:"Times New Roman";}



    If you can't hear the solenoid on the water
    inlet valve(it's on the back where the water supply hooks up) when you try the
    water then the water switch on the dispenser is at fault.






    If
    you do hear it
    Your water line could be
    frozen in the door. You can disconnect the line at the bottom before it goes
    into the door at the bottom hinge. Push the dispenser button and see if it comes
    out there. If it does,
    leave the door open till it thaws.





    If it doesn't come out there disconnect
    it at the water inlet valve and see if it comes out there. The valve could
    be bad.





×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • GE Master
  • 19,396 Answers

Hi.

Regarding the first problem, icing up and not cooling, that is likely the defrost system.

The defrost system comprises of a thermostat, an heating coil and a fan. When the system is not working the condenser coil start going under stress, the coil may build ice, and cooling will be reduced.

If the problem is the defrost system, you will temporarily get rid of the problem doing a complete defrost.
The problem will restart after several days or weeks.
On this fridge the electronic temperature control and damper motor system may also be responsible for the problem.



The second problem: Ice maker works, but dispenser not.

This fridge gets water using a double outlet water valve.
that means that lines to dispenser and ice maker are separate.
Check that the lines are not frozen or blocked.
Test the valve, one of the outlets may not work.

If valve and lines are OK, then water will be getting to the dispenser. In that case test the dispenser solenoid actuator using a multimeter.

All repairs must be done by a trained technician.

Here all parts and diagrams for your unit.

Posted on Dec 12, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sometimes ice melts in ice maker. Water drips down and refreezes.


There is a heater built into the ice maker bottom to help release ice cubes from the machine. Under normal conditions the heater only come on when the ice maker starts to run and then jambs against the frozen cubes. When it stalls and jambs against the frozen ice cubes, the heater comes on to melt the cubes enough. I think you have a defective ice maker and the heater is coming on to much or at the wrong time, Since your temps go back to normal with the ice maker turned off, I am almost sure thats your problem.

Mar 16, 2015 | GE Profile PSC25MSWSS Stainless Steel...

1 Answer

Ice maker not working at all top part of freezer and fridge not cold


HI JAMES.well i would try to get them both working properly first.again defrost for 24 to 48 hours first and try.u might get lucky.ALI

Jun 30, 2013 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

The top of the inside of my 2002 Whirlpool refrigerator Model ET1FTK (top mount)is frozen and is dripping onto the first shelf.


Hello,

The cause of that drip is going to be a blocked defrost drain in the freezer and the water from the defrost is pooling up in the freezer then when it can't hold anymore it's dripping through the vent in the ceiling of the refrigerator onto the shelfs. By removing the back wall of the freezer you could find the drain on the bottom of the freezer coil. By GENTLY peircing that frozen drain at a 45 degree angle until a small hole is formed in the built up ice it could be totally flushed using warm water once a small opening is made in the ice in the drain.

oldtech2332_139.jpg


GENE

Oct 13, 2011 | Refrigerators

1 Answer

I am getting water on bottom shelf of refrigerator.freezer and refrigerator working fine


Remove freezer floor and locate the drain in back. Pour warm water mixed with baking soda down.

Dec 19, 2010 | Kenmore 14.8 cu. ft. Top Freezer...

1 Answer

Kitchen aid top shelf warm


  1. check gasket
  2. check the light switch on top of the refrig. section. If then pushed the switch turns the light off, but the light is still on with the fridge door closed - door needs adjustment.

Oct 13, 2009 | KitchenAid KSS48QM 48" Built-In...

1 Answer

Bottom of freezeer and fridge are cold, but top areas aren't?


you have defrost problem or check see if condenser fan working

Apr 07, 2009 | GE Refrigerators

1 Answer

GE Refrigerator Series


Your Ice maker may have a defrost heater stuck and causing to much heat in the freezer. Feel around the bottom of the ice maker see if its warm Not too close it can burn you if its on all the time. If this is the trouble remove it and when you unplug it see if the temp goes back to normal in the freezer.

Please get back to me and let me know if this helped or you still have a problem. Please rate me accordingly and good luck.

Mar 13, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Fridge and freezer warm at top, colder but not normal on lower shelves


How old is this frig? If it is older that 12-15 years, get a new one. Make sure there is not blockage to keep the air from circulating properly. The vent from the freezer to the cooler should also be free from blockage as well.

Aug 24, 2008 | GE GSS25JFPCC / GSS25JFPWW Side by Side...

1 Answer

Water leaking inside


Unforturnately, I have the same problem. You have to take the bottom panel of you freezer off. You will have ice built up. You will have to remove the ice. In the back, there is a hole that drains to the drip pan, that has become frozen solid. I have this problem about every 30 days. I wish I knew how to fix the problem. My dad has the same refigerator freezer, it's a problem for him too.

Jun 16, 2008 | Kenmore 18.3 cu. ft. Top Freezer...

Not finding what you are looking for?
GE GSH25JSTSS Stainless Steel Side by Side Refrigerator Logo

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2696 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Gene Tuck

Level 2 Expert

248 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...