Question about Western Digital My Book Essential 1TB External USB 2.0 Hard Drive

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Digial My Book has been working fine but right now windows xp will not let me access my externial drive. when I try to access WD with my shorcut windows is giving a message that the drive I am trying to access in not available. What do I do?

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Pls check in device manager> disk management

it is showing your WD there or not? if it is not there check in your external hdd power.

Posted on Dec 12, 2009

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I purchased two identical hard drives. (MyBook Essentials 2T) The first one works fine, the second, loads the driver and says it is now ready to use, but when I look for it, it is not there. (Show...


What may be happening is it's conflicting drive letters.
Try this.. Plug in the drive. Right click on My Computer, choose Manage. Go to Disk Management under Storage.

Look for the WD drive there, it may have no drive letter associated with it. That would be the problem. Right click on the drive entry and choose Change Drive letter. Pick a Letter.

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You will need to partition and format the drive before it can be accessed as a separate drive letter.

If you are using Windows XP, Click Start -> Run

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Locate the newly installed drive (Disk 1, Disk 2 etc), right click and select New -> Partition. Follow the onscreen instructions to format the partition.

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Mine is the same. Powered down over Xmas. Powered it up and the disks spin up but no lights.
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I ended up taking the two 500G drives out and putting them in my computer. The first one I tried (B) would not allow the PC to start!!!
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try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.
http://www.asoftech.com/adr/

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sounds like a conflict to me.
controll panel / system / hardware tab / device manager. then find the device and right click / properties.

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Have you tried in Disk Management Right-Clicking on the drive and selecting 'Change Drive Letter and Paths...' ? That is the normal way to change or add a drive letter to any drive, internally or externally attached (other than by network connection)?

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