Question about HP PSC 1315 All-In-One InkJet Printer

1 Answer

Wont print its says one document in queue and error processing command

Posted by on

  • r_j_cass Jan 27, 2008

    printer wont print and if it does printer it takes about 15 minutes to start and another 5 minutes to be fully printed. It also keeps telling me "1 document(s) in queue

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 55 Answers

U better uninstall n reinstall the driver

Posted on Jan 23, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My epson wf 2630 printer is in an error state I send documents to the printer from my laptop but nothing happens I can not get it out of an error state


If you have sent more than one document that has not printed, you need to click on the printer then see what's
in the print queue and delete all the documents that haven't printed. If documents are "hanging" in the print queue it won't print. Only one document can be in the queue at one time..

Dec 06, 2017 | Epson Office Equipment & Supplies

1 Answer

Canon mx922 not printing word document from PC. Puts it into queue


How To Fix It - The fix is simple. You need to clear the print queue manually so that all the print jobs currently in the queue are deleted properly - once the queue is empty you should then be able to print new documents without problems. We will show you how below, depending on whether you use XP or Vista/7:
1. XP - click 'Start' then click 'Run' and in the Run window type CMD then press 'OK' - this opens a Command Prompt window. Now skip to Step 3.
2. Vista/7 - click 'Start' and type Command in the search box. Right click on the 'Command Prompt' result in the search results above it and select 'Run As Administrator' - this opens a Command Prompt window.
3. All version of Windows - in the Command Prompt window (these commands are also shown in the picture below):
4. Type net stop spooler then press the Enter key.
5. Type del %windir%\system32\spool\printers\*.* /q then press the Enter key (Note: the only spaces in this command are a single space between del and %, and a single space between * and /q)
6. Type net start spooler then press the Enter key.
7. Type exit then press the Enter key to exit the Command Prompt window.
Fixing the print queue
This should have cleared the print queue (i.e. all print jobs have been deleted) and you can now submit new jobs for printing
What Do These Commands Do?
The Command Prompt is a throwback to the pre-Windows days of Microsoft DOS but is still a useful way to type and enter system commands. The print Spooler is basically the print 'queue' - we need to Stop it running before we can Delete documents stuck in it.
The Del command deletes everything currently held in the print queue, including the 'stuck' document(s). We then have to Start the Spooler (print queue) up again so that it can accept new print job requests in future.
What If It Keeps Happening?
If the problem only occurs occasionally it is likely just due to an incompatibility with the actual data being printed ( a webpage that has unusual fonts or some other format that the printer is unable to convert into printed output - run the above fix to resolve it.)
However, if you find that almost all documents keep getting stuck in the print queue then Microsoft's answer is that it is an issue with your printer drivers (software) - one solution may be to download and update new printer drivers from the manufacturer. You could also try the Microsoft automatic Fix It for printers . This will repeat our fix above but may also flag up/fix any different Windows errors that stop printing.
Other causes may include a misconfigured printer e.g. network printing to an IP address that doesn't exist uninstalling and reinstalling the printer software from scratch should fix this.

Aug 19, 2017 | Canon Office Equipment & Supplies

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

CAN NOT DELETE A DOCUMENT THAT IS IN THE QUEUE, THEREFORE, NOTHING ELSE WILL PRINT. THE DOCUMENT SAYS IT IS DELETING, BUT DOES NOTHING. i POWERED IT OFF, THEN UNPLUGGED IT FOR A WHILE AND IT IS STILL...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

When I goto print something, it just does nothing. When I check the print queue, the document is there and restarting does nothing. When I goto the printers and devises it shows the printer as...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | Office Equipment & Supplies

1 Answer

When I click print the document goes into queue then when I troubleshoot it says the printer wont print because a document is in queue. When I clear all documents it says "printer ready" but then it says...


Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

Sep 18, 2010 | Epson Office Equipment & Supplies

2 Answers

Printer is not working. There is no error light on and the ready symbol light is on. Nothing willnot print


Have you checked if there are any Documents Stuck in Queue to print ? ( under Control panel - Printer and faxes folder )

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone. ( Refresh the Printers and Faxes folder )

If this does not fix the issue :

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Jul 03, 2010 | HP LaserJet P2015dn Printer

1 Answer

Document goes to the print queue, then errors


To start with You check the data cable is properly connected to your printer than you open the printer dialogue box and remove the documents pending in the queue and retstart the computer and before giving the print command select the printer that you are going to use(if more printers are connected to the computer).if all this does not work i suggest you to reinstall the printer after uninstalling it

May 27, 2009 | Office Equipment & Supplies

1 Answer

Canon 4150 wont print , goes into queue


Have you gone into the queue and deleted the print jobs and started again? Do you have any error lights? If so there could be a hardware problem with the printer.
Try taking out the toner and putting it back in. Sometimes that will force the printer to reset intself.
If that doesn't help then you may have to delete the printer from the system and re-install it.

Apr 13, 2009 | Computers & Internet

1 Answer

Printer document in queue will not delete


1. First, try turning printer off and on.

2. Next, on the computer side, this is how you manually clear the printer queue.

1. Go to Start, Control Panel and Administrative Tools. Double click on Services icon.
2. Scroll down to the Print Spooler service and right click on itand select Stop. In order to do this, you need to be logged in asAdministrator. At this point, no one will be able to print anything onany of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:WINDOWSSystem32spoolPRINTERS.Delete all the files in this folder. This will clear all print queues(it’s a good idea to first make sure there are no other print jobsbeing processed on any of the other printers on the server becausedoing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

I hope this helps. If you have more questions, let me know.

Dec 20, 2008 | Canon PIXMA MP460 All-In-One InkJet...

Not finding what you are looking for?
HP PSC 1315 All-In-One InkJet Printer Logo

Related Topics:

217 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...