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USB Ports I have no USB ports working on my other Gateway computer. Can you help me fix that please? Started having problems on Wed with a couple ports and now none are working. I cannot do anything without at least my mouse right?? Thank you for any help. Terri

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Re: USB Ports

One way would be to download and install latest device drivers from the net. it should help.. if you are using win XP, there is likely a BIOS or Windows configuration problem. On some computers there is a configuration option in the BIOS that asks whether an IRQ should be assigned to USB. Although the option's actual wording varies among BIOS manufacturers, you must enable this option by setting it to either On or Yes (depending on your BIOS manufacturer and BIOS version). Otherwise no USB devices will work on XP. A problem with Windows XP’s USB Controller configuration can also prevent any USB devices from working. To determine whether the USB controllers are working properly, open Device Manager and expand the Universal Serial Bus Controllers node. Beneath this node, you should see a USB Universal Host Controller and a USB Root Hub. Depending on your PC, there will either be a USB Universal Host Controller and a USB Root Hub listed for each of your computer’s USB ports or a USB Universal Host Controller and USB Root Hub for multiple ports

Posted on Jan 20, 2008

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Dx4320 Gateway USB ports not working

Does the computer see that there is something plugged in?

Oct 26, 2013 | Gateway DX4320-01E Windows 7 Desktop Pc

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How to check fo faulty USB port

W 7
First, please disconnect all USB devices and then perform the following steps:
Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.
In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".
Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.
for XP or earlier
Click start right click on computer select properties device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers right click to reinstall drivers
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
Check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts Check if USB Ports Are Damaged

USB ports are an important part of your computer's hardware.
Many devices connect to the computer via USB, such as music players, cell phones and digital cameras.
This connection lets you charge your devices and manage files on them.
When you connect a device to a USB port, it is typically recognized automatically.
If not, there may be a problem with the port. USB ports sometimes fail on their own, or they may be damaged by force.

Plug a variety of devices into the USB port you think is damaged.
If none of them work, the port is probably broken.
Connect the same devices to the USB ports on a different computer.
If they work, this is another indication your ports may be damaged.
Run Windows Update on your computer to ensure your devices and computer function together and have the latest drivers.
Click "Start," then type "Update" in the search bar.
Click on "Windows Update," "Check for Updates" and "Install Updates."

Open the Windows Device Manager by clicking "Start," then typing "device manager" into the search bar.
Click the Device Manager link when it appears.
Click on each of your USB ports.
In the Properties window, look for "This device is working properly."
If this is displayed for each USB port, they are not damaged, but there may be a problem with your device instead.
Click "Update Driver" next to each USB port in the Device Manager, and Windows searches for and installs the latest driver.
If one can't be found, go to your computer manufacturer's website, and download the driver there. Try to use the USB port again.
Sometimes, outdated or damaged drivers result in a non-working USB port.

Open your computer case by unscrewing or sliding off the side cover.
Use a can of compressed air to clean out the dust from inside, especially from within the USB ports.
If your USB ports are hooked up to the motherboard, remove the cable, then replace it.
These actions sometimes help to fix non-working ports.

Sep 05, 2013 | Dell OptiPlex 780 Desktop Computer 1 x...

1 Answer

I cannot get my keyboard or my mouse to work with my dell computer. what can i do?

Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

Cindy Wells

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1 Answer

I have 4 usb ports 1.0 I am not able to download

The port in the PC needs to be USB 2.0 standard.

A quick analogy. Think of a tap with 1/2" outlet, and you connect an adapter and a 1" hose to it. It will work, but you will not get more water just because you attached a thicker hose; the original outlet has to have higher diameter to give you more water.

If all your USB ports are 1.0 version, the only option is to purchase an USB 2.0 PCI card mounted inside the computer - this will give you 2 or 4 (depending on card model) USB 2.0 outlets.

Please come back with a rating/testimonial if helped.

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Ok I think the best method to "Fix" this would be to get your self a 4 - 5 port USB card, they are, real cheap, insert it into a spare slot, inside your PC, and install the drivers, if any, and use that one. And simply ignore the other one all together.

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Hi there
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kind regards and please don't forget to rate us

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